SEASON TICKET HOLDER BENEFIT CARD
o Your personalized card with stored value capability can be reloaded throughout the season.
o Your stored value can be used to purchase tickets for the 2014 regular season, merchandise, and selected food and beverage products at Rogers Centre. Please refer to the terms and conditions included with your card for more details.
JAYS SHOP VIP DISCOUNT
o Use your Season Ticket Holder Benefit Card to save 20% on official Toronto Blue Jays merchandise.
o Valid at Jays Shop Stadium Edition located at Rogers Centre Gate 5, concourse merchandise kiosks, and Jays Shop at Sears Yonge & Dundas.
Some conditions apply. Please refer to the terms and conditions included with your card for more details.
ACCESS TO POSTSEASON TICKETS BEFORE THE GENERAL PUBLIC
o Receive the opportunity to access postseason tickets before the general public.
SEASON TICKET HOLDER WALL OF FAME
o In recognition of your commitment to the team, see your name displayed all season long on the digital Wall of Fame, located on the 100 level concourse behind home plate, near aisle 123.
NO SERVICE CHARGES
o Pay no service charges on additional 2014 regular season ticket purchases.
PREFERRED ACURA LUXURY SUITE RATE
o Receive a preferred rate on a regular priced single Acura luxury suite for a corporate or personal event during a Toronto Blue Jays 2014 regular season game.
o Save between 15% and 40% on commercial photography, event photography, photo finishing, enlargements and framing.
o Contact Chuck Kochman, System 4 Productions Inc. at 416.741.5542 or firstname.lastname@example.org
BEFORE A GAME IS PLAYED
o Tickets from a 2014 Toronto Blue Jays full season ticket subscription can be exchanged in advance of the game on a ticket-for-ticket basis only for games scheduled to be played during the 2014 regular season.
o Replacement tickets must be selected at the time the original tickets are returned to complete the exchange process. There will be no future ticket credits provided and no credit will be issued to the account.
o Maximum of 40 tickets can be exchanged per account per season.
o Maximum of 4 tickets can be exchanged per account per season for Canada Day, New York Yankees, and Boston Red Sox games and a maximum of 10 tickets can be exchanged per account for any other game.
o Exchanges are not available for the first 2014 home game (i.e., the "Honda Home Opener").
o Exchanges must be completed at least 24 hours prior to the date on the original ticket.
o Tickets can be exchanged by logging into your online Account Manager at bluejays.com/seasontickets or by bringing the ticket(s) to subscriber services windows at the Gate 7 box office on game days or to the Gate 9 box office on non-game days.
o The replacement ticket(s) will be issued for the 2014 Toronto Blue Jays regular season based on availability, in a seating area of equal or lesser value than the original ticket(s).
o Only tickets from the Season Ticket Holder's 2014 full season ticket subscription can be exchanged. In other words, there are no exchanges for tickets acquired through a previous ticket exchange, from other subscription packages, from group sales, or as single game tickets.
o Ticket exchanges are available only to the Full Season Ticket Holder and up to four authorized exchange contacts that appear on the holder's account, with valid ID.
AFTER A GAME IS PLAYED
o If you are unable to exchange tickets from your 2014 full season ticket subscription in advance of the game, there are still opportunities to exchange them for your choice of three designated games played during the 2014 Toronto Blue Jays regular season:
May 31, June 26, and August 7.
o Maximum of 20 Tickets can be exchanged per account per season with a limit of 10 tickets per designated game.
o Tickets can be exchanged by bringing them to the subscriber services windows at the Gate 7 box office on game days, or to the Gate 9 box office on non-game days.
o Replacement Ticket(s) will be issued based on availability, in a seating area of equal or lesser value than the original ticket(s) and will be limited to the 200 Level Bases, Field Level Bases, 100 Level Outfield, 200 Level Outfield, and 500 Level seating.
o Only tickets from the Season Ticket Holder's 2014 full season ticket subscription can be exchanged. In other words, there are no exchanges for tickets acquired through a previous ticket exchange, from other subscription packages, form group sales, or as single game tickets.
o Ticket exchanges are available only to the Full Season Ticket Holder
and up to four authorized exchange contacts that appear on the holder's account, with valid ID.
AUTHORIZED EXCHANGE CONTACTS
o Add up to four authorized exchange contacts to your account.
o Only the primary Season Ticket Holder and the four authorized exchange contacts listed on the account have the privilege of performing ticket exchanges.
o To add and update your four authorized exchange contacts visit bluejays.com/seasontickets and log into your personal Account Manager.
RENEW YOUR SEASON TICKETS ONLINE
You can renew your season tickets through your online Account Manager! Simply visit bluejays.com/seasontickets and use the login information found on your 2014 season tickets renewal invoice.
MANAGE YOUR ACCOUNT ONLINE
Your Toronto Blue Jays online Account Manager is an easy and secure way to access and manage your tickets quickly and at your convenience.
Visit bluejays.com/seasontickets and log into your personal Account Manager using your account number and password found on your 2014 season tickets renewal invoice or new order confirmation to, as applicable:
o Renew your Season Ticket subscription
o Select online payment options
o Update your contact information
o RSVP for exclusive Season Ticket Holder events
o Forward tickets
o Exchange tickets before a game is played
o Add and update your four authorized exchange contacts
o Please help us serve you better by remembering to update your account information with the correct contact name, mailing address, email address and phone numbers of the person designated to receive account information and tickets.
o To make changes to your account simply visit bluejays.com/seasontickets and log into your Account Manager, or email or mail your Account Executive, whose name appears on your season ticket renewal invoice or new order confirmation, as applicable.
LOST OR STOLEN TICKETS
oTickets that are misplaced or stolen can be reissued by logging into your online Account Manager at bluejays.com/seasontickets and printing the tickets.
oOnce a ticket has been reissued, the original ticket becomes null and void. Only the primary Season Ticket Holder is authorized to reissue tickets.
SUBSCRIBER SERVICES WINDOWS AT GATE 7 BOX OFFICE
o Windows 1, 2, and 3 of the Gate 7 box office at Rogers Centre are dedicated to subscriber services on game days from 90 minutes before the first pitch to the end of the 2nd inning.
o Subscriber services windows can be used to purchase additional tickets, complete ticket exchanges, load your Season Ticket Holder Benefit Card and manage your account.
RESALE OF TICKETS
o Unless otherwise authorized by the Toronto Blue Jays, any direct or indirect sale, resale, auction, assignment or transfer of any ticket at a price greater than the price printed on the front of the ticket is strictly prohibited and is grounds for seizure and cancellation of such tickets without refund or other compensation.
o No tickets may be used for advertising, promotion or any other trade or commercial purposes without the prior written consent of the Toronto Blue Jays.
SEASON TICKET SERVICES DEPARTMENT
ERIK BOBSON, MANAGER
JONATHAN BAGNELL, ACCOUNT EXECUTIVE
KRISTOPHER ERICKSON, ACCOUNT EXECUTIVE
ADAM HAGERMAN, ACCOUNT EXECUTIVE
TORONTO BLUE JAYS BASEBALL CLUB
One Blue Jays Way, Ste 3200
Toronto, ON M5V 1J1