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FAN FEST 2013 - FAQ's

What is Rangers Fan Fest?
Rangers Fan Fest is the official annual winter warm-up of the Texas Rangers. Traditionally held in mid-January at the Arlington Convention Center, this event features games and activities for kids of all ages, including interaction with past, current and future stars of the Texas Rangers.
How much do Rangers Fan Fest tickets cost?
Two-day passes are $40 for adults and $25 for kids (13 and under). Single-day admission is $25 for adults and $15 for kids.
What time do doors open for Rangers Fan Fest?
Friday - doors open at 4:00 p.m.
Saturday - doors open at 9:00 a.m.
What are the hours of Rangers Fan Fest?
Friday- 4:00 PM - 10:30 p.m.
Saturday - 9:00 AM - 7:00 p.m.
Where can I purchase tickets for Rangers Fan Fest?
By phone at 972-Rangers
Online at texasrangers.com/fanfest
In person at the ticket windows of the Arlington Convention Center
At what age does a child require a ticket to enter?
Children ages 3 and younger do not need a Rangers Fan Fest ticket as long as they are accompanied by a paying adult.
Where's the best place to park and is there a cost for parking?
Parking is available at the Arlington Convention Center and is free for Fan Fest.
Can I bring in bags, backpacks and purses?
No luggage or rolling duffle bags larger than (16" x 16 x 8") will be permitted in the Arlington Convention Center in accordance with MLB size requirements & facility policies.
Code of Conduct
    The Arlington Convention Center and the Texas Rangers are committed to creating a safe, comfortable and enjoyable experience at Rangers Fan Fest. Our staff will act to support an environment where:
  • Guests will enjoy the Rangers Fan Fest experience free from foul or abusive language or obscene gestures.
  • Intervention with an unruly, impaired or intoxicated Guest will be handled in a prompt and safe manner.
  • Guests are encouraged to drink responsibly.
  • Obscene or indecent clothing will not detract from the Guest experience.
  • Guests will refrain from displays of affection not appropriate in a public, family setting.
  • The Rangers encourage all fans to act in a safe and orderly manner while attending Rangers Fan Fest. We ask that no guests run across the event floor for any reason due to the potential cause of injury to themselves or other guests attending the event.
Concealed Handguns Policy
No weapons of any kind are allowed at the Texas Rangers Fan Fest or in the Arlington Convention Center. Weapons found during standard bag checking procedures will be confiscated upon entry.
Inspection Procedures
Guests entering Rangers Fan Fest may be subject to random inspection by electronic wanding or physical means. Carry-in items for all guests are subject to inspection by Rangers personnel prior to entrance into the Arlington Convention Center or at any time while inside the Arlington Convention Center.
Are animals allowed at Rangers Fan Fest?
Arlington Convention Center welcomes Seeing Eye dogs or other animal assistance utilized by the disabled or visually impaired. All other animals are prohibited.
Strollers
Arlington Convention Center welcomes guests that bring and utilize their own strollers. However, the use of strollers should not in any way inhibit general guest movement or block any aisle. Strollers are not available to rent. Strollers may be subject to search by event staff.
Are wheelchairs available?
Wheelchairs are not available.
How is the schedule announced for all players doing autographs/photographs?

Autograph/photograph schedule will be announced 1 hour prior to the start of each session on the television screens throughout Rangers Fan Fest. Entrance to the designated line will be granted on a first-come, first-served basis. Individuals who use wheelchairs must adhere to the same first-come, first-serve process as all other fans.

When lines are at the designated capacity, an "END OF LINE" sign will be posted and no further guests will be allowed to enter the line.

There are seven designated autograph sessions throughout the weekend where all fans in attendance 1 hour prior to the start of the autograph session will be eligible. More information on players and schedule dimes are available in the insert of the program.

How does the autograph session work?

Players will sign approximately 200 autographs per session. Players will not sign beyond their allotted time.

Prior to the 2013 Fan Fest, Fast Passes were sold online at texasrangers.com. 60 guests will have the opportunity to skip to the front of each autograph session on each day of the event.

How does the photograph session work?

Throughout the day, you may have your photo taken with current and former Rangers players and personalities. Guests may use their own cameras or Rangers Fan Foto photographers will also be available and photos may be purchased online.

Photo Booth participants will not be announced prior to the photo-taking period. Guests are welcome to line up at any time for these photo opportunities, but Rangers players and personalities will be limited to 30 minute timeslots for which they are scheduled. Guests will not be guaranteed photographs with personalities beyond the scheduled time frame. Breaks may occur between sessions.

Please refrain from autographs during photo sessions. Staff will be available to assist with photos.

How many items can I get autographed?
One autograph per person is allowed.
Can I reserve a spot in line for an autograph?
You cannot reserve a spot in line for an autograph. Once you leave the line for any reason, you are not able to come back to your same spot.
Once I'm inside can I exit and re-enter?
Prior to entry, each ticketed guest signed a liability waiver and received a special hand stamp. In the event you choose to leave the event and return on the same day, both the stamp and ticket are required for re-entry. Please note that hand stamps do not guarantee autographs.
Do I need to fill out a waiver for any activities?
All physical activities inside Rangers Fan Fest require a waiver. Waivers will be completed prior to entrance into Rangers Fan Fest. One waiver can be filled out for all activities.
Are there ATMs inside Rangers Fan Fest?
One ATM will be located inside the convention center in the main hallway in an alcove and a second ATM will be located near the Grand Hall.
Are the activities at Rangers Fan Fest free?
Activities at Rangers Fan Fest are free. Food and beverages are available for purchase.
Lost Children/Missing Persons
Guests should report a missing person at an Information booth. Information staff will work closely with the Arlington Convention Center and Event Staff to locate the missing individual(s).
Lost and Found
Guests may inquire about lost and found articles at the information booth locations at Rangers Fan Fest. To inquire about an item left after Rangers Fan Fest is over please call 817-436-5947. All articles are held for thirty (30) days. After that period, they are donated to a charitable group.
Smoking and Tobacco Policy
Smoking and/or the distribution or sale of tobacco related products is strictly prohibited in the Arlington Convention Center.