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A-Z Guide

Looking for specific details on how things work at Globe Life Park in Arlington? Our A-to-Z Guide can answer your questions!

 

  • A

    ACCESSIBILITY SERVICES FOR GUESTS WITH DISABILITIES
    The Texas Rangers are committed to ensuring that guests with disabilities are provided with equal access to all programs, services, and facilities offered at Globe Life Park. In addition to providing accessible seating and assistive listening devices, Globe Life Park provides specially-designed restrooms, ticket windows, and concession stands to allow access to each of these areas. The Rangers provide closed captioning on the main center field video board for hearing disabled fans. Guests requiring further assistance to or from the parking areas of Globe Life Park may be aided by the Rangers courtesy cart. Guests with a disability may utilize segways at any games with attendance under 30,000 fans. The Rangers are also happy to make reasonable accommodations and modifications to their existing policies to ensure equal access to all guests. Questions about accessibility services and requests for accommodations and/or modifications can be directed to any staff member by contacting Guest Relations, in person, or over the phone at 817-273-5131.
    ACCESSIBLE SEATING FOR GUESTS WITH MOBILITY IMPAIRMENTS
    Globe Life Park provides seats that are accessible to guests who use wheelchairs. These spaces are located in each price level and are generally depicted on the seating diagram. In addition, the accessible seating areas include companion seats which allow guests using wheelchairs to sit with friends or family members. Wheelchair assistance is available by asking any Globe Life Park staff member, or by calling Guest Relations at 817-273-5131. This service will transport guests from any corner of Globe Life Park to any seating location. Post-game assistance is also available. Guests requiring further assistance to or from the parking areas of Globe Life Park may be aided by the Rangers courtesy cart.
    ALCOHOL SALES AND NON-ALCOHOL SECTION
    Section 335 has been designated as a non-alcohol section at Globe Life Park for all regular season games. Sales and consumption of alcohol are strictly prohibited in this section. Alcohol sales will be discontinued in all seating areas after the 7th inning and at concession stands after the 8th inning or two and a half hours subsequent to the start of a single game, whichever occurs first. Sales may also be discontinued earlier, and in specific areas if necessary, at the discretion of Rangers management. Texas Alcoholic Beverage Commission (TABC) prohibits alcohol from being brought into or out of Globe Life Park. The Texas Rangers remind guests to drink responsibly.
    ALL YOU CAN EAT SEATS
    See CHOLULA ALL YOU CAN EAT SEATS
    AMBASSADOR
    As part of the Texas Rangers theme of providing customer Service Second to None, ambassadors are responsible for greeting and assisting guests throughout the ballpark. Ambassadors will proactively welcome guests as they arrive, answer questions, provide information and directions, and offer any suggestions to make the game day experience one of the best. Ambassadors bring a contagious enthusiasm to Globe Life Park. In order to ensure that this happens, the Rangers selected the most energetic, professional, knowledgeable, and friendly people to join the Texas Rangers Ambassador team. The ambassadors will be in place to help ensure that guests are having fun and know where they are going.
    ANIMALS
    Animals are not permitted into Globe Life Park with the exception of service animals trained to work or perform tasks for the benefit of a guest with a disability and for Bark at the Park, presented by AvoDerm Natural Pet Foods and Nylabone (advanced registration required), on Saturday, May 14, 2016, when the Rangers host the Toronto Blue Jays at 7:05 PM
    AT&T SEASON TICKET HOLDER SERVICES AREA
    Located behind the First Base Ticket Office with an entrance on the main concourse between Sections 42 and 44, this exclusive area allows season ticket holders to exchange tickets, purchase discounted individual game tickets, and Rangers Captain Cash, or drop off tickets for other guests at will call in a climate-controlled facility. Dedicated staff is on hand to provide the best season ticket holder service in baseball.
    ATMs
    There are six automated teller machines located inside Globe Life Park:
    • In the Majestic Grand Slam Gift Shop located at center field
    • On the main concourse behind Section 44 (across from the Bullpen Gift Shop)
    • Behind Section 30 next to Guest Relations at the Mazda Home Plate Gate
    • Two at the Southwest Airlines Third Base Gate
    • Behind Section 326 on the upper concourse
    AUTOGRAPHS
    Guests may seek autographs from players and coaches from the time the gates open until 45 minutes prior to the start of each game. Major League Baseball rules prohibit players from signing autographs after that time. The Texas Rangers ask that anyone seeking autographs show consideration for guests possessing tickets in these seating areas.
    AUTOMOTIVE ASSISTANCE
    In the unfortunate event that a guest locks their keys in their car, the Rangers have a locksmith available during most games that can unlock almost any vehicle. The cost of this service is $30 cash. The Rangers Parking Department will provide complimentary assistance to guests that experience problems such as dead batteries. Guests requiring assistance with these services should contact the nearest Globe Life Park staff member.
  • B

    BIRTHDAY, ANNIVERSARY, AND SPECIAL MESSAGES
    Birthdays, anniversaries, and special messages are displayed in lights on the Coca-Cola message board in center field during each home game during a designated half inning. Advance purchase is required, and space is limited. For information, call 972-RANGERS x 2 or visit texasrangers.com/scoreboard.
    BROADCASTS
    Texas Rangers games are broadcast in English primarily on 105.3 FM The FAN. Regular season games will be carried in Spanish primarily on ESPN Deportes 1540 AM. Fans can listen to a feed of the radio broadcast in-park on 90.5 FM.

    On television, FOX Sports Southwest will carry most Rangers telecasts. As part of national broadcast agreements, FOX Network will carry some Saturday games, and ESPN will carry some Sunday night games. The broadcast schedule is subject to change during the season. Check local listings or texasrangers.com for the carrier on a particular day.
    BUDWEISER BOWTIE CONCESSIONS
    The Budweiser Bowtie at Vandergriff Plaza features four full-service concession stands (Flew the Coop, All-American Dog, Smokehouse 557, and Taqueria), seating clusters, and a large video board mounted on the back of the Hyundai Club. Near Vandergriff Plaza and adjacent to the Majestic Grand Slam Gift Shop, the Center Field Market features gluten free foods, sundries, hand-dipped Blue Bell Ice Cream, and a wide assortment of snacks and drinks.
  • C

    CAMERA AND VIDEO EQUIPMENT
    Cameras and video equipment are permitted in Globe Life Park. However, flash photography, video reproductions, and equipment that might interfere with another guest's enjoyment of the game are prohibited.

    For the safety of on-field personnel and enjoyment of our guests, selfie sticks - or any device that extends a camera, a device with a camera, or a recording device - are prohibited at Globe Life Park.
    CAMPS AND CLINICS PRESENTED BY ACADEMY SPORTS AND OUTDOORS
    The Texas Rangers Youth Ballpark hosts an assortment of baseball camps from March-December, presented by Academy Sports + Outdoors. There are baseball experiences available for everyone ages 4-16. Players at these camps will receive pro-treatment while developing their hitting, throwing, fielding, base running, as well as learn through live and controlled scrimmages. For additional information, please visit texasrangers.com/camps or call 817-273-5255.
    CAPITAL ONE CLUB
    The 9,100 square foot club provides an impressive view of the field. Season ticket holders with seats in VIP and Premium Home Plate Seats, Premium Dugout, VIP Infield, and long-term suites have game long access to the Capital One Club. A full buffet is served from the time gates open through the 3rd inning. Beginning in the 4th inning, the club converts to bar service with a mini buffet and is open to season ticket holders with seats in Premium Infield, Lower Infield, Lexus Club Infield, and Lexus Club Box. For more information, contact Club Manager Jodie Haifley at 817-795-8838 x 2071 or jhaifley@delawarenorth.com.

    The Capital One Club is also available on non-game days for private events. Please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com for details..
    CAPTAIN MORGAN CLUB
    The lower portion of the office building behind the left center field seats is home to the Captain Morgan Club, a restaurant and sports bar. The two level facility overlooks the playing field and is open to all fans with tickets before, during, and after Rangers home games. A full a la carte menu is offered including burgers, salads, sandwiches, and barbecue fare. FOX Sports Southwest has studio space on the second floor, and 105.3 The FAN often carries live broadcasts from the club. The facility is available for special event rental when the club is on the road and in the offseason. Please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com for details.
    CELL PHONE CHARGING STATIONS
    The AT&T charging stations, located at the Southwest Airlines First and Third Base Gates, Guest Relations, located inside the Captain Morgan Club, and outside the Jack Daniel's Club, offer fans a place to charge their cell phones at Globe Life Park. Please do not leave your devices unattended while on the charging stations. AT&T, Texas Rangers, and Globe Life Park are not responsible for lost, stolen, or damaged phones.
    CENTER FIELD GROUP RAILING
    The Center Field Group Railing, located on either side of the Hyundai Club in the Budweiser Bowtie at Vandergriff Plaza, is available for groups of 14 or 20, or reserve the entire rail for 34 guests. Tickets on the Center Field Group Railing are $50 and include $20 in Captain Cash. Visit texasrangers.com/groups or call 972-RANGERS x 3 for more information.
    CHOLULA PORCH/CHOLULA ALL YOU CAN EAT SEATS
    The restaurant portion of the Cholula Porch was completely renovated for the 2015 season. Each ticket still includes unlimited grilled chicken sandwiches, hot dogs, nachos, peanuts, popcorn, and soft drinks, and now your ballpark favorites are served in the sleek and redesigned grill behind the Cholula All You Can Eat Seats. Food service begins when the ballpark gates open and ends two hours after the scheduled game time. Gate prices for tickets are $48, and $53 for premier games (prices vary from game to game; see TICKETS for more info), and discounts are available for groups of 20 or more. Get tickets online at texasrangers.com, by calling 972-RANGERS, or at Globe Life Park box office locations.

    The Cholula Porch is also available on non-game days for private events. Please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com for details.
    CONCESSIONS STANDS
    There are over 100 fixed and portable concession stands on three concourses operated by Sportservice, one of the largest concessionaires in baseball. A wide variety of food is offered including hot dogs, peanuts, popcorn, soft drinks, pizza, nachos, burgers, smoked sausage, barbecue, ice cream, and desserts. Major credit cards are accepted at all concession stands and a majority of portables.
    CONTAINER POLICY
    No metal cans, glass containers, or alcoholic beverages may be carried into Globe Life Park. In addition, no hard coolers, or oversized bags will be admitted. Only soft-sided, collapsible coolers without plastic inserts are allowed (liners must be removable). All bags and purses must be 16 x 16 x 8 or smaller and are subject to search by ballpark staff.
    CORNER CLUBS
    Indoor, air-conditioned grills located on the Lexus Club Level provide a terrific ballpark view and may be utilized for private group hospitality along with seating in the Lexus Club Terrace. For package pricing, visit texasrangers.com/groups or call 972-RANGERS x 3.
  • D

    DESIGNATED DRIVERS - BUDWEISER GOOD SPORT PROGRAM
    Fans 21 years or older, with a valid driver's license, may sign a pledge card agreeing not to drink alcoholic beverages during the game and accepting responsibility for driving the other members of their groups home safely. Pledge cards are available at Guest Relations. Guests completing these cards are entered into a drawing for free Texas Rangers merchandise.
    DROP OFF LANE
    When necessary, prior to games, fans may be dropped off in the protected lane on the north side of the ballpark between the Mazda Home Plate Gate and the Southwest Airlines Third Base Gate on Road to Six Flags. Vehicles must be attended to at all times. Fans may not be dropped off on any other road or intersection around Globe Life Park. The staging area for taxi, Uber, Lyft, limo, and all other car services is located in the southbound lanes of Ballpark Way between the Arlington Convention Center and Road to Six Flags.
  • E

    ELEVATORS
    For the convenience of suite patrons and guests with special needs, Globe Life Park has several elevators. The elevator for suite patrons is located at Section 25 along the main concourse, inside the Capital One Club lobby. Guests with special needs may utilize one of the following elevators:
    • Upper Level Access - Southwest Airlines First and Third Base Gate elevators
    • Access to Sections 112-125 - Suite elevator at Section 25
    • Access to Sections 127-139 or 201-245 - Media Elevator at Section 27
    • Access to Sections 246-252 - Right Field Elevator at Section 44
    EMERGENCY PHONE CALLS
    As a special service, guests expecting emergency phone calls may leave their seat locations at the Guest Relations office behind the Mazda Home Plate Gate. If a call is received, a representative will be dispatched to the guest's seat with the message. Public address or scoreboard paging is not permitted.
    EMPLOYMENT OPPORTUNITIES
    If you are interested in joining the Globe Life Park seasonal staff, visit texasrangers.com/jobs. For employment or fundraising opportunities with Sportservice, call the job line at 817-795-8838 x 2060 or visit txbaseball.com. The Texas Rangers and Sportservice are equal opportunity employers.
    ESCALATORS
    Escalators are located behind the Mazda Home Plate Gate and along the first and third base sides of each concourse. One home plate escalator always runs down. The other home plate escalator runs up until the last out when it begins traveling downward. First and third base escalators run upward until traffic begins to exit Globe Life Park, but no earlier than the 8th inning, at which time they both turn to the downward position. Upper level guests are instructed to use the home plate escalators to exit, and Lexus Club Level guests use the first and third base escalators.
  • F

    FAN CODE OF CONDUCT
    1. We encourage everyone to cheer for his or her favorite team and players, but do so in a manner as to not distract from another fan's enjoyment of the game.
    2. Consume alcohol responsibly: any intoxicated person or person under the age of 21 years old in possession of alcoholic beverages regardless of how they obtained the beverages are subject to ejection without refund and arrest by the Arlington Police Department.
    3. Any person entering onto the playing field may be immediately ejected from the ballpark without refund, and arrested by the Arlington Police Department.
    4. Any person throwing any item, or attempting to distract a player with a laser pointer, light or any other item may be immediately ejected from the ballpark without refund, and subject to arrest by the Arlington Police Department.
    5. Any guest encountering difficulties with any other guest is encouraged to notify any representative of Globe Life Park. Guest Assist allows text message communication between fans and facility operations. If a ballpark guest is in need of assistance, they may use their mobile phone to text REPORT to 69050. The request is received by the Command Center, and Rangers personnel are able to respond immediately to diagnose the problem and dispatch security, or medical staff to the guest's location, as needed. The system is NOT for ordering food and beverages.
    6. Walk-through or hand-held metal detectors are located at the entry points to Globe Life Park. Belts and shoes do not need to be removed during the scanning process. For the safety of all fans, anyone entering with purses or bags will be subject to a mandatory search.
    7. No weapons including but not limited to firearms and knives with blades over 5 1/2 inches, Texas Penal Code 46.03.
    8. No laser pointers, metal cans, glass containers, or alcoholic beverages may be carried into the ballpark. In addition, no hard coolers, or oversized bags will be admitted. Fans may only bring in soft-sided, collapsible coolers without plastic inserts (liners must be removable). All bags and purses must be 16 x 16 x 8 or smaller and are subject to search by ballpark staff.
    9. Banners may be hung in the ballpark as long as they do not interfere with the game in progress or obstruct the view of others. Banners may not contain political or commercial messages and may not be offensive to any other guest. Management reserves the right to remove any banners at its sole discretion.
    10. Smoking, smoking devices, or e-cigarettes are not permitted in the seating bowl, the Lexus Club Level, suite level, or on the main concourse behind Section 44 past the visitors bullpen. Guests may smoke at designated areas near the outer perimeter of the main concourse and the upper concourse. Additional smoking areas are located on the first and third base ramps, below the club concourse level.
    11. Any person using obscene, profane, or offensive language may be ejected without refund.
    12. Fans will refrain from displays of affection not appropriate in a family setting.
    13. Any person wearing clothing with language, graphics, or revealing parts of their body that may be offensive to another guest may be denied entry into the ballpark, or ejected from the ballpark without refund.
    14. Persons entering the ballpark without a ticket or occupying a seat for which they do not hold a ticket may be ejected without refund.
    15. For the safety of on-field personnel and enjoyment of our guests, selfie sticks - or any device that extends a camera, a device with a camera, or a recording device - are prohibited at Globe Life Park.
    FAN MAIL
    The Rangers do not provide autographed pictures, postcards, baseballs, cards, or other items, but you are welcome to write each player individually to request an autograph. Address your request directly to the player at: Texas Rangers, P.O. Box 90111, Arlington, Texas, 76004-3111. Enclose a self-addressed, stamped envelope along with the item that you would like autographed. The Rangers are not responsible for any items sent directly to players and items dropped off at the ballpark will not be accepted.
    FIRST AID
    First aid rooms are located on the third base side of the main concourse near Section 5 and on the third base side of the Lexus Club Level near Section 208. Emergency medical personnel, nurses, and medics are on duty at each event.

    When the temperature is 95 degrees or higher, cooling tents are available on the main concourse near Section 5 and on the upper concourse near Section 308.
    FUNDRAISING WITH SPORTSERVICE
    The Sportservice Concession Fundraising Program allows your school, church, youth sports group, or other nonprofit group to operate a concession stand at Globe Life Park to generate funds for your programs. For more information, contact a Sportservice Concessions Group Coordinator at 817-795-8838 x 2017 or visit txbaseball.com.
    FUNDRAISING WITH THE TEXAS RANGERS
    The Rangers Fundraising Program allows your school, club, or youth/civic organization to sell tickets to generate funds for your special program. For more information, contact the Rangers Group Sales department at 972-RANGERS x 3.
  • G

    GATES OPEN
    During the 2016 Postseason, all gates will open three (3) hours prior to game time. Gate openings are subject to change.
    GLOBE LIFE PARK TOURS
    Exciting, behind-the-scenes tours of Globe Life Park include a stop in the press box for one of the most breathtaking views of the ballpark, a visit to the City of Arlington suite, and travel into the tunnel to the Rangers indoor batting cages, media room, and Rangers dugout. Experience Globe Life Park as if you were on the team! Book your tour online today at texasrangers.com/tours or call 817-273-5099. Call to inquire about special group rates and children's birthday parties.
    GO GREEN
    Look for designated recycling receptacles scattered throughout the concourse to recycle your plastic and aluminum bottles. Recycling containers are also available in each suite. The Texas Rangers fully recycle aluminum, plastic, cardboard, grass clippings, and many other products.
    GROUP TICKETS
    Groups of 20 or more can be accommodated with fantastic savings, seat locations, and hospitality venues. Group tickets provide great entertainment for youth groups, corporate picnics, employee recognition, and more. For more information, visit texasrangers.com/groups or call 972-RANGERS x 3.
    GUEST ASSISTANCE
    If a ballpark guest is in need of assistance, they may use their mobile phone to text REPORT to 69050. The request is received by the Command Center, and Rangers personnel are able to respond immediately to diagnose the problem, and dispatch security or medical staff to the guest's location, as needed. The system is NOT for ordering food and beverages.
    GUEST RELATIONS KIOSK
    There are three Guest Relations kiosks located inside Globe Life Park:
    • On the main concourse directly behind home plate
    • On the Lexus Club Level near the home plate escalator landing
    • On the upper concourse directly behind Section 325
    GUEST RELATIONS OFFICE
    Guest Relations is located along the main concourse behind home plate. This personal service center operates from the time Globe Life Park opens until one hour after the end of the game. Guests may obtain information and assistance, offer suggestions, and receive help with any problems during their visit. For information, call 817-273-5009. When Globe Life Park isn't open, Guest Relations feedback can be provided by calling 817-273-5131, or by emailing fanrelations@texasrangers.com.
  • H

    HYUNDAI CLUB
    The Hyundai Club, Globe Life Park's most modern party suite is located above Greene's Hill, overlooking center field. This upscale venue provides all the amenities found on the suite levels plus an unparalleled view of the field from the lower level. Designed with the feel of an exclusive club, the completely enclosed facility features ballpark seats, private restrooms, dining area, inclusive buffet, and a beer and wine bar. When not sold as a party suite, individual all-inclusive tickets are available at a price based on market conditions. Visit texasrangers.com/hyundaiclub or call 972-RANGERS x 3 for more information. The Hyundai Club is also available on non-game days for private events. Please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com for details.
  • I

    IN-GAME BALLPARK EXPERIENCES
    Special opportunities for a unique ballpark experience while at the Rangers game include:
    • Dr Pepper Steal a Base (one per game, 7-12 years of age with parental permission)
    • Rangers Captain In-Game Seat Visit (maximum of 4 per game)
    • Rangers Captain Ride Around Warning Track, presented by Bennche (one per game)
    • Game Ball Delivery, presented by Ashley Furniture (one per game)
    • Play Ball Kid, presented by CC Carpet (one per game)
    For more details about in-game experiences, please visit the promotions kiosk located near Section 30, call 817-622-7969, email ballparkexperiences@texasrangers.com, or visit texasrangers.com/experiences. Fees and restrictions apply. Advance purchase required.
  • J

    JACK DANIEL'S CLUB
    The Jack Daniel's Club is open exclusively to season ticket holders. The buffet is open when the ballpark gates open and will continue service until one and a half hours after first pitch. The Jack Daniel's buffet may be purchased, which features chef created entrées with vegetable and starch choices, salad creations, ballpark favorites, carved meats, and various side accompaniments. Sodas are priced extra and a grand selection of delectable desserts will also be available for purchase. Menu offerings change with each new homestand.

    The Jack Daniel's Club also offers private events on non-game days. To schedule an appointment to view the space or for information on booking an event, please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com for details.
    JR. RANGERS CLUB PRESENTED BY MCDONALD'S
    Rangers Captain invites all fans ages 13 and under to join the Jr. Rangers Club presented by McDonald's - the official kid's fan club of the Texas Rangers. Members receive a package full of cool members-only items, ticket vouchers to select home games, invitations to Jr. Rangers events, and VIP front-of-the-line access to every Sunday afternoon Run the Bases. Sign up online at texasrangers.com/jrrangers, at the promotions kiosk at Section 30, or at any Jr. Rangers kiosk on the main concourse.
  • K

    KIDS TICKETS
    Children 13 years of age or younger are eligible for reduced-price tickets in Upper Reserved and Grandstand Reserved seating areas. Children under 36 inches tall may be admitted free of charge but must occupy a ticket holder's lap.
    KIDS ZONE
    Housed on the first floor of the office building in left center field behind Vandergriff Plaza, the Kid's Zone features interactive areas for both big and small kids, kid's concessions and kid-size Rangers merchandise. Big kids will have fun climbing, sliding, and jumping, and little kids will enjoy stacking boxes, and turning the windmill. Both will enjoy the air-conditioned comfort, and the whole family will appreciate restrooms located within the Kid's Zone, including a family restroom. The Kid's Zone is open during all Rangers home games and operates from the time Globe Life Park opens until the middle of the 7th inning. The area is also available for special event rental on non-game days. For details, call 817-273-5224, email specialevents@texasrangers.com, or visit texasrangers.com/specialevents.
  • L

    LIMO/HOTEL SHUTTLE POLICY
    Limousines and other car services may drop off guests in the protected lane on the north side of the ballpark between the Mazda Home Plate Gate and the Southwest Airlines Third Base Gate on Road to Six Flags. They are not authorized to park or wait on any street around Globe Life Park. Limousines will have to pay to park and must park in Lot C or Lot D. The staging area for Limousines and all other car services for post-game pickup is located in the southbound lanes of Ballpark Way between the Arlington Convention Center and Road to Six Flags.

    Hotel shuttles (not including the trolley service) drop off and pick up at the Arlington Convention and Visitors Bureau located at the corner of Randol Mill and Arlington Downs. Pickup points could change due to game traffic.
    LOST AND FOUND
    During all Globe Life Park events, found items will be immediately taken to the Guest Relations office. After each game, all items are stored for safe keeping by Globe Life Park Security; found items are disposed of or donated to an appropriate charity after being held for one week. To claim a lost article, visit the Guest Relations office, or call 817-273-5068.
    LOST CHILDREN
    The Rangers suggest that a parent/guardian place a ticket stub inside a child's pocket or sock to assist Globe Life Park staff in locating a child's group in the event of separation. Separated children and parents should contact the nearest Globe Life Park employee or go to the Guest Relations office, located behind home plate on the main concourse.
  • M

    MERCHANDISE, NOVELTIES, AND APPAREL
    The Majestic Grand Slam Gift Shop, located in center field, carries the largest selection of Rangers merchandise. During games, the Majestic Grand Slam Gift Shop is accessible from Vandergriff Plaza. The following gift shops are also open: The Pro Shop behind home plate, Kid's Zone Store, The Bullpen Gift Shop behind the Cholula Porch, New Era Cap Corner behind Section 40, and the upper concourse gift shop on the 300 level behind home plate. Merchandise stands throughout Globe Life Park also offer T-shirts, caps, novelties, and more. During non-game days, the Majestic Grand Slam Gift Shop is accessible from the sidewalk along Randol Mill Road. Call 817-273-5001 for merchandise information.

    AN ADDITIONAL TEXAS RANGERS TEAM SHOP
    IS LOCATED IN DOWNTOWN FORT WORTH:
    316 Main St.
    Fort Worth, Texas 76102
    817-273-5128
  • N

    NOLAN RYAN STATUE
    A statue of Hall of Famer Nolan Ryan was erected in 1997. The statue, located in Vandergriff Plaza in center field, sits atop an Oklahoma Flagstone pitching mound and is encircled by a marble ring detailing many of his Major League achievements.
    NOISE MAKERS
    For the comfort and enjoyment of all guests, noisemakers of any type (drums, horns, plastic vuvuzela horns, etc.) are prohibited at Globe Life Park.
  • O

  • P

    PARKING
    Multiple parking lots surround Globe Life Park providing convenient access from major highways. General parking is available for $20. General parking passes are available for advance purchase by calling 972-RANGERS. You must present a printed copy of these passes to the parking attendant. For Postseason games, patrons must present Rangers game tickets for lot entry.

    Lexus Valet Parking is available for every game on the north, east, west, and south sides of Globe Life Park at a cost of $50 and may be purchased in advance by calling 972-RANGERS x 1. Lexus Valet Parking on the north, east, and west side of the ballpark begins operating three hours prior to the start of each game, and the south side location begins operating an hour and a half prior to the start of each game. Lexus Valet locations may reach capacity prior to game time. Real-time updates on the availability of valet service at each location are available by following @RangersInfo on Twitter (twitter.com/RangersInfo). Space permitting, Lexus Valet service is complimentary for current sales or service customers of the Dallas-Fort Worth Lexus dealers, with the required 2016 window decal. See any of the four DFW Lexus dealers for details.

    RV parking ($100) and bus parking ($50) are designated in Lot C and Lot D on the east side of the ballpark.

    Handicap/disabled parking is available in most lots and is sold on a first come, first served basis. Handicap/disabled parking areas may reach capacity prior to game time.

    Reserved season parking areas and regular season parking areas serve suite holders and season ticket holders. Season parking areas are held for season parking pass holders for up to 30 minutes prior to game time.

    To view a current parking map and directions, please visit texasrangers.com/parking.
    PICNIC AREAS
    Choose from any of the five great venues located inside Globe Life Park for company picnics and special events. Lower level picnic areas are private, shaded areas on the mezzanine level, providing a view of Globe Life Park including the playing field. These areas can accommodate 50-350 people. Upper level picnic areas are private, shaded areas located on the upper deck concourse - one on the first base side, two on the third base side. These areas can accommodate 50-150 people, or third base areas can both be used to create a super-sized group venue. For complete details, visit texasrangers.com/groups or call 972-RANGERS x 3.
    PRIVATE EVENTS
    Globe Life Park boasts event spaces that are ideal for groups of any size for holiday parties, weddings, meetings, workshops, and more. Choose from different indoor venues including the Capital One Club, Jack Daniel's Club, Texas Rangers Baseball Hall of Fame, Hyundai Club, Captain Morgan Club, Cholula Porch, and the Kid's Zone. Or, host your event in a unique Major League setting in the clubhouses, dugouts, on the field, or on the concourses. To learn more about options for your event at Globe Life Park, please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com.
  • Q

  • R

    RAINOUT POLICY/RAIN CHECK
    Retain possession of the ticket until the full game has been played. If the teams play less than five innings (four and a half innings if Rangers are leading) and the game is postponed, the ticket may be exchanged during the current regular season at the box office for a ticket of the same price or less, subject to availability and restrictions. Complimentary tickets cannot be exchanged for premier dates. Tickets received from a player or umpire cannot be exchanged.

    If you have questions on rain check redemption, please call 817-273-5100 x 1, mail Texas Rangers Baseball Rain Out, P.O. Box 90111, Arlington, TX 76004, or visit texasrangers.com/rainout. THE TICKET CANNOT BE REPLACED IF LOST OR DESTROYED. NO EXCHANGES OR CASH REFUNDS. The rain check policy is subject to change at the discretion of the Texas Rangers. Please refer to texasrangers.com/rainout for current policies.
    RANGERS CAPTAIN
    Rangers Captain is the official team mascot of the Texas Rangers. It is always a surprise where the team's fun and furry horse will appear. If you can't catch him for a picture or an autograph, new in 2016, Rangers Captain will sign autographs during the 5th inning of every home game in Rangers Captain's Corral, previously known as the toddler's area of the Kid's Zone.

    Rangers Captain is also available for community appearances ranging from school events to private birthdays. For information, visit texasrangers.com/mascot, email mascot@texasrangers.com, or call 817-436-5947.
    RANGERS ENTERPRISES
    Globe Life Park isn't just open for world-class baseball. It is also home to world-class events that make Globe Life Park available for fan use throughout the year such as the Rangers Labor Day Race, fan sleepovers, and trade shows. To find out about upcoming events, please call 817-273-5224, email specialevents@texasrangers.com, or visit rangersevents.com.
    RANGERS FANS STATUE
    A full-size bronze statue honoring the memory of Shannon Stone was dedicated in April 2012. The statue, which is entitled Rangers Fans, depicts Mr. Stone and his six-year-old son, Cooper, attending a Rangers game. Created by renowned Western artist Bruce Greene, the statue is located outside the Mazda Home Plate Gate. Shannon Stone is the Brownwood, Texas firefighter who passed away from injuries suffered in a tragic accident on July 7, 2011, at Globe Life Park.
    RESALE OF TICKETS
    By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District. This includes Globe Life Park, as well as all surrounding grounds and parking areas.
    RESTROOMS/WATER
    Restrooms and water fountains are located on all levels of Globe Life Park. Diaper-changing areas are available in both women's and men's restrooms. A family restroom is located in the Kid's Zone behind Vandergriff Plaza in center field, inside First Aid on the main concourse near Section 5, and inside First Aid on the Lexus Club Level near Section 208.
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    SHUTTLE
    Two shuttle routes serve patrons parking in lots north of Globe Life Park. The red shuttle route stops at the corner of Nolan Ryan Expressway and Road to Six Flags and serves Lot G and Lot N on AT&T Way. The blue shuttle route serves fans parking in Lot F with stops from the west on AT&T Way and east on Convention Center Drive. All shuttles stop at the Mazda Home Plate Gate. Shuttles run three hours pre-game and two hours post-game. Please see the parking map for exact locations.
    SMOKING POLICY
    Smoking, smoking devices, or e-cigarettes are not permitted in the seating bowl, the Lexus Club Level, suite level, or on the main concourse behind Section 44 past the visitors bullpen. Guests may smoke at designated areas near the outer perimeter of the main concourse and the upper concourse. Additional smoking areas are located on the first and third base ramps, below the club concourse level.
    SMOKING SECTIONS
    There are 10 designated smoking areas inside Globe Life Park:

    Main concourse, along the outer wall behind the striping:
    • Behind Sections 11-12
    • Behind Section 39
    Lexus Club Level, along the ramps behind the striping:
    • Behind Section 208
    • Behind Section 243
    Upper Concourse, along the outer wall behind the striping:
    • Behind Sections 304-306
    • Behind Section 310
    • Behind Sections 314-318
    • Behind Sections 330-334
    • Behind Sections 341-342
    • Behind Sections 343-345
    SOCIAL MEDIA ACCOUNTS
    Join the conversation with #Rangers when connecting via your social media platforms. Connect with us on social media at facebook.com/rangers, @Rangers on Twitter, Periscope, Vine, Instagram, and Rangers on Snapchat. Find gameday information including gate openings and parking availability by following @RangersInfo on Twitter. For in-game assistance, tweet @RangersHelp. Fans can also connect with us on Pinterest, tumblr, LinkedIn, and Google+. For complete details including a roster of Rangers players and executives on Twitter, visit texasrangers.com/connect.
    SUITES
    Suite holders have access to their suites from the time gates open until 30 minutes after the conclusion of the game or other event. Access to the suite level is restricted to suite holders and their ticketed guests only. Full and half season suite holders can bring in grocery store purchased items, but these items must be in the suite prior to public gates opening. No alcoholic beverages may be brought into Globe Life Park and no outside catering is allowed. This policy is strictly enforced. To schedule a time to bring in permitted items, please call a suite coordinator at 817-273-5279.
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    TAILGATE PARTIES
    Tailgate parties are permitted in the parking lots of Globe Life Park as long as festivities do not interfere with normal parking procedures or extend into additional spaces. Use of an open flame for cooking or other purposes is prohibited. Outside food companies (other than Sportservice) are not permitted to cater tailgate parties. Porta potties are provided in each parking lot. Personal porta potties are not authorized in any Rangers parking lot. Parking lots open three hours prior to game time during the regular season (parking lot opening times are subject to change). Please call 817-273-5007 for more information.
    TAXI/UBER/LYFT/LIMO/ALL OTHER CAR SERVICES
    Guests in need of transportation after the game may find taxi, Uber, Lyft, limo, and other car services located in the southbound lanes of Ballpark Way between the Arlington Convention Center and Road to Six Flags.
    TEXAS 2 SPLIT RAFFLE presented by Ephesus Lighting
    Texas 2 Split Raffle presented by Ephesus Lighting is an in-ballpark fundraiser from the Texas Rangers Baseball Foundation in which one lucky fan has the opportunity to win half of the evening's net proceeds, with the other half benefiting the Texas Rangers Baseball Foundation. Staff will sell raffle tickets from the time all gates open until the end of the 6th inning. Tickets are available from designated kiosks located along the concourse, near most main gates and the club level, as well as roaming sellers throughout the ballpark. For more information, please visit texasrangers.com/texas2split.
    TEXAS RANGERS BASEBALL FOUNDATION KIOSK
    The Texas Rangers Baseball Foundation hosts a kiosk located near Sections 13-15 on the main concourse near the third base escalator. This kiosk features a plinko board and periodically other sale items. All proceeds benefit the Texas Rangers Baseball Foundation. Fans may also make donations online at texasrangers.com/foundation.
    TEXAS RANGERS BASEBALL HALL OF FAME
    The Texas Rangers Baseball Hall of Fame offers a unique setting for group entertainment on both game days (100 guest minimum) and non-game days. Located on the lower level of Globe Life Park behind lower reserved seating, the Texas Rangers Baseball Hall of Fame can accommodate up to 800 guests on three levels. Your unforgettable event may utilize the private 235 stadium-style theatre or simply the spacious event areas, including the lower level, housing the Texas Rangers Baseball Hall of Fame plaques and memorabilia. Visit texasrangers.com or call 972-RANGERS x 3 for more information.

    The Texas Rangers Baseball Hall of Fame is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com
    TEXAS RANGERS PAVILION
    Located just south of Globe Life Park in Lot B, the pavilion is available on a reserved basis, for groups of 50 to 5,000+ on game days. The facility is perfect for company picnics and special pre-game events, and catering is provided by Sportservice. Visit texasrangers.com or call 972-RANGERS x 3 for more information. The Fanatics Pavilion is also available on non-game days for private events. Please call 817-273-5224, or email specialevents@texasrangers.com.
    TEXAS RANGERS YOUTH BALLPARK
    The Texas Rangers Youth Ballpark is a state-of-the-art facility located directly north of Globe Life Park. The Texas Rangers Youth Ballpark is perfect for birthday parties, corporate group outings, civil group activity days, and more. It is equipped with catering abilities through Sportservice, a concession stand, clubhouses attached to enclosed dugouts, electronic scoreboard, public address system, men's and women's restrooms, and field lights. The Texas Rangers Youth Ballpark can be rented any day of the week (subject to availability) and is also the site of yearly baseball tournaments and Texas Rangers Baseball camps and clinics. For additional information, please visit texasrangers.com/youthballpark, or call 817-273-5255.
    TICKETS
    During the regular season, tickets for all Texas Rangers home games may be purchased by calling 972-RANGERS x 1, online at texasrangers.com, or at the First Base Box Office, located on the south side of Globe Life Park near the first base entrance. All phone and Internet orders are subject to per-ticket service charges.

    Dynamic Pricing - The Rangers will set and adjust ticket prices higher or lower for each game in real-time based on market demands and factors such as pitching matchups, team performance, opponent, weather, and day of the week. Please go to texasrangers.com, call 972-RANGERS, or visit the First Base Box Office for the most up-to-date pricing.
    TICKET BOX OFFICE HOURS OF OPERATION
    Box Office Game Days:
    The First Base Box Office opens at 9 AM (10 AM on weekend games or noon on Sunday evening games) and closes three hours after first pitch or the end of the game (whichever comes first). The advanced sales window, located near the Mazda Home Plate Gate entrance, will stay open until three and a half hours after first pitch or 30 minutes after the game has ended (whichever comes first). For Sunday Games, the box office will close two hours after first pitch. All other box offices open one and a half hours before the start of the game and close 45 minutes after the start of the game.

    Ticket Office will be closed on Memorial Day (Monday, May 30), Independence Day (Monday, July 4) and Labor Day (Monday, September 5).

    Box Office Non-Game Days:
    Monday-Friday: 9 AM - 5 PM
    Saturday: 10 AM - 4 PM
    Sunday: closed

    TROLLEY
    Trolley service is provided to select hotel guests within the Arlington Entertainment District and serves the following attractions: Globe Life Park, Six Flags Over Texas, Hurricane Harbor, Arlington Visitors Center, and the Arlington Convention Center. Trolley service for Globe Life Park begins one to one and a half hours pre-game and ends 20 minutes post-game. For more information, including a list of participating hotels, please visit arlingtontrolley.com, or call 817-461-8600. Drop off is by the Arlington Visitors Center, east of the east center field gate. Pick up is along Ballpark Way across from the Jack Daniel's Club.
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    VANDERGRIFF PLAZA
    This plaza is named after former Arlington Mayor Tom Vandergriff who was instrumental in bringing the Rangers franchise to Texas. A statue honoring his work in bringing the Rangers to the metroplex was erected in 1997 and greets fans as they enter this area.
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    WEBSITE - texasrangers.com
    Make texasrangers.com your first choice for up-to-the-minute news on the Texas Rangers. It's the best place to keep up with your favorite team. Find in-depth editorial that covers every Rangers game from Spring Training to the postseason, including features on players and coaches. Experience the game again when you watch on-the-edge-of-your-seat replays and on-demand videos, or listen to MLB.com At Bat™ with Gameday Audio while you work at your desk. It's fast and easy to get tickets to a game when you visit texasrangers.com. Come to the game in style when you visit the online shop, open 24 hours a day, 7 days a week. Baseball is everywhere at texasrangers.com.
    WILL CALL
    The designated will call only windows at the First Base Box Office are reserved for customers who would like to drop off tickets for someone in their party during the regular season. Fans picking up tickets left for them at will call may utilize the will call only windows at the First Base Box Office. Fans who purchased tickets on texasrangers.com or on the phone with a Rangers representative will utilize will call on demand (see below). No tickets will be accepted for drop off at will call during the postseason.
    WILL CALL ON DEMAND
    Fans who received a confirmation number when purchasing their tickets online at texasrangers.com or by speaking with a Rangers representative at 972-RANGERS may pick up their will call tickets at any open ticket window. To pick up tickets at any box office, fans will need to bring the confirmation number or the credit card number used at the time of purchase and a valid photo ID.
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