ACCESSIBLE SEATING FOR GUESTS WITH MOBILITY IMPAIRMENTS
Rangers Ballpark provides seats that are accessible to guests who use wheelchairs. These spaces are located within each price level, and are generally depicted on the seating diagram. In addition, the accessible seating areas include companion seats which allow guests using wheelchairs to sit with friends or family members. Wheelchair assistance is available by contacting Guest Relations, by asking any staff member to contact Guest Relations, or by calling 817-273-5009. This service will transport guests from any corner of Rangers Ballpark to any seating location. Post-game assistance is also available. Guests requiring further assistance to the parking areas of Rangers Ballpark may be aided by the Rangers courtesy cart.
ACCESSIBILITY SERVICES FOR GUESTS WITH DISABILITIES
The Texas Rangers are committed to ensuring that guests with disabilities are provided with equal access to all programs, services, and facilities offered at Rangers Ballpark. In addition to providing accessible seating and assistive listening devices, Rangers Ballpark provides specially-designed restrooms, ticket windows, and concession stands to allow access to each of these areas. The Rangers are also happy to make reasonable accommodations and modifications to their existing policies to ensure equal access to all guests. Questions about accessibility services and requests for accommodations and/or modifications can be directed to any staff member or by contacting Guest Relations, in person, or over the phone at 817-273-5009.
ALCOHOL SALES AND NON-ALCOHOL SECTION
Section 335 has been designated as a non-alcohol section at Rangers Ballpark in Arlington. Sales and consumption of alcohol are strictly prohibited in this section. Alcohol sales will be discontinued in all seating areas after the 7th inning and at concession stands after the 8th inning or two and one-half hours subsequent to the start of a single game, whichever occurs first. Sales may also be discontinued earlier, and in specific areas if necessary, at the discretion of Rangers management. Texas Alcoholic Beverage Commission (TABC) prohibits alcohol from being brought into or out of Rangers Ballpark in Arlington. TABC regulations also prohibit alcoholic beverages from being brought into or taken from the suite levels and Corner Clubs (enclosed concession areas behind Sections 211 and 241), as these areas are licensed for mixed beverage sales. Beer or wine purchased on the Lower, Lexus Club, and Upper Levels may move freely between those levels, except into the mixed beverage permitted areas. The Texas Rangers remind guests to drink responsibly.
ALL YOU CAN EAT SEATS
The Texas Rangers offer All You Can Eat Seats in the Upper Home Run Porch for every regular season game. Each ticket includes unlimited grilled chicken sandwiches, hot dogs, nachos, peanuts, popcorn, and soft drinks, served in the air-conditioned grill behind the Upper Home Run Porch. Food service begins when the ballpark gates open and ends two hours after the scheduled game time. Individual game tickets are $51 ($58 for Premier Games), and discounts are available for groups of 20 or more. Get tickets online at texasrangers.com, by calling 972-RANGERS, or at Rangers Ballpark.
The All You Can Eat area in the grill and bar behind the Upper Home Run Porch has multiple seating areas, including tables and seats on the glass overlooking the playing field, three bar areas, and sports programming on over 100 televisions including several big screens.
Animals are not permitted into Rangers Ballpark with the exception of service animals trained to work or perform tasks for the benefit of a guest with a disability and for Bark in the Park, presented by Natural Balance and Petco, on Thursday, May 2, 2013, when the Rangers host the White Sox at 7:05 p.m.
ATMs
For your convenience, there are five automated teller machines located inside Rangers Ballpark:
In the Majestic Grand Slam Shop located in center field
On the Main Concourse behind Section 43
Behind Section 30 next to Guest Relations at the Home Plate Gate
At the Third Base Entrance (under the ramp)
Behind Section 326 on the Upper Concourse
AUTOGRAPHS
Guests may seek autographs from players and coaches from the time the gates open until 45 minutes prior to the start of each game. Major League Baseball rules prohibit players from signing autographs after that time. The Texas Rangers ask that anyone seeking autographs show consideration for guests possessing tickets in these seating areas.
AUTOMOTIVE ASSISTANCE
In the unfortunate event that a guest locks his/her keys in their car, the Rangers have a locksmith service that remains on the premises until 1 hour after most home games. The cost of this service is $25 (cash only). Locksmith service is subject to availability.
The Rangers courtesy cart can aid guests that experience problems with dead batteries. There is no charge for this service. Guests requiring either locksmith or courtesy cart services must contact the nearest Rangers Ballpark staff member.
Make your experience at Rangers Ballpark in Arlington one-of-a-kind with our new ballpark experiences.
Steal a Base at Rangers Ballpark, presented by Dr Pepper Want a chance to Steal Third Base? You can take a game used base home with you! Opportunity includes the major league base, a t-shirt, and a video of the run. Contestants must be 7-12 years of age to participate and parental consent is required. Must be able to run and complete the feature in 30 seconds or less. There is only 1 per game and space fills up quick so act FAST! Cost: $250
Rangers Captain MVP Ride presented by Bennche Join Rangers Captain for a ride around the ballpark warning track during a Texas Rangers regular season home game! (for 1-2 people) All participants will have their name announced and shown on the main video board for the entire stadium to see. There is only 1 ride per game and spots fill up quick! Cost: $250
Ozarka Race Finish Line Holder Get the chance to hold the finish line on the field during the Ozarka Texas Legends Race or Dot Race (1 person). Opportunity will include your name to be announced and shown on the main video board for the entire stadium to see. Act fast as these spots fill up fast! Cost: $100
Rangers Captain In-Game Seat Visit Have Rangers Captain join you at your seat and help entertain your guests by being his crazy self. His schedule is limited to 4 visits a game so act fast! Subject to availability. Cost: $50
Advanced purchase is required for all Ballpark Experiences, subject to availability, some restrictions apply. For more information or to reserve your ballpark experience for a future game, please email us at promotions@texasrangers.com or call 817-436-5934.
BANNERS
Banners may be hung in Rangers Ballpark as long as they do not interfere with the game in progress or obstruct the view of other guests. Banners may not contain political or commercial messages and must be in good taste and in keeping with the family atmosphere at Rangers Ballpark in Arlington. Banners may not be offensive or meant to intimidate any person or group at Rangers Ballpark. If necessary, banners may be removed at the discretion of Texas Rangers management.
BATTER'S EYE CLUB
Rangers Ballpark's most modern party suite is located above Greene's Hill, overlooking center field. This upscale venue provides all the amenities found on the suite levels plus an unparalleled view of the field from the lower level. Designed with the feel of an exclusive club, the completely-enclosed facility features ballpark seats, private restrooms, dining area, and inclusive buffet and bar. When not sold as a party suite, individual all-inclusive tickets are available at a price based on market conditions. Visit texasrangers.com/batterseye or call 972-RANGERS x3 for more information.
The Batter's Eye Club is also available on non-game days for private events. Please email specialevents@texasrangers.com or call 817-273-5224.
Birthdays and anniversaries are recognized during each home game during a designated half inning. Other special messages can also be displayed in lights on the Coca-Cola video board in center field. Advance purchase is required, and space is limited. For information, call 972-RANGERS or visit texasrangers.com.
BIRTHDAY BASH
You and your party of 10 or more will be the special guests of the Texas Rangers when you host your very own birthday bash at a Rangers game. Everyone at the birthday party will receive a game ticket, $5 in food and beverage vouchers good at concession stands, and kids 13 & under will receive a Kids Zone wristband. Reserve your party online at texasrangers.com or by calling 972-RANGERS, ext. 3.
Most Texas Rangers games are broadcast in English on ESPN Radio 103.3 FM. Due to contractual conflicts, a few games will be carried on KSKY 660 AM. Regular season games will be carried in Spanish primarily on ESPN Deportes 1540 AM. On television, FOX Sports Southwest will carry most Rangers telecasts. TXA 21 will air all Friday night games in DFW. As part of national broadcast agreements, FOX Network will carry some Saturday games, and ESPN will carry some Sunday night games. Check local listings or texasrangers.com for the carrier on a particular day and outer market affiliate information.
The Budweiser Bowtie in Vandergriff Plaza features four full-service concession stands (American Dog, Ryan Express, Smokehouse 557, and Taqueria), seating clusters, and a large video board mounted on the back of the Batter's Eye Club. Near Vandergriff Plaza and adjacent to the Majestic Grand Slam Gift Shop, a new Centerfield Market concession area features hand-dipped Blue Bell Ice Cream, Icee Mix it Up, fruit, and healthy choice menu items.
Cameras and video equipment are permitted in Rangers Ballpark. However, flash photography, video reproductions, and equipment that might interfere with another guest's enjoyment of the game are prohibited.
CAMPS AND CLINICS
An array of baseball camps are offered during the 2013 season. Camp instruction includes hitting, pitching, fielding, base running and much more. Instructors include area coaches and players. For additional information, please visit texasrangers.com/camps or call 817-273-5255.
The Rangers are pleased to introduce the newly-renovated Capital One Club for the 2013 season in the space that formerly housed the Cuervo Club. The club is expanding from 8,100 square feet to 9,100 square feet and provides an improved view of the field as the front glass will extend an additional 100 linear feet. Season ticket holders with seats in VIP and Premium Home Plate Seats, Premium Dugout, VIP Infield, and Long-Term Suites will have game-long access to the Capital One Club. A full buffet will be served from the time gates open through the third inning. Beginning in the 4th inning, the club will convert to bar service with a mini buffet and open to season ticket holders with seats in Premium Infield, Lower Infield, Lexus Club Infield, and Lexus Club Box. For more information, contact Club Manager Chris Holt at 817-795-8838 x2071 or Cholt@dncinc.com.
The Capital One Club is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com.
CAPTAIN MORGAN CLUB
The lower portion of the office building behind the left-center field seats is home to the Captain Morgan Club, a restaurant and sports bar. The two-level facility overlooks the playing field and is open to all fans with tickets before, during, and after Rangers home games. A full a la carte menu is offered including burgers, salads, sandwiches, and BBQ fare. FOX Sports Southwest has studio space on the second floor, and ESPN Radio often carries live broadcasts from the club. The facility is available for special event rental when the club is on the road and in the off-season - visit texasrangers.com/specialevents for details.
CASEY'S CORNER
Casey's Corner, a nightly suite in right field, accommodates groups of 50 to 100. To place a deposit online, visit texasrangers.com. For information on renting Casey's Corner call 972-RANGERS, ext. 3.
The Center Field Group Railing, located next to the Batter's Eye Club in the Budweiser Bowtie at Vandergriff Plaza, is available for groups of 14 or 20, or reserve the entire rail for 34 guests. Visit texasrangers.com/groups or call 972-RANGERS x3 for more information.
The Texas Rangers have established a donation program to assist with the fundraising efforts of non-profit organizations. Donations include souvenirs, tickets, and autographed items that may be used in auctions, raffles, or as incentives.
All donation requests must be made in writing on the non-profit organization's letterhead at least six weeks prior. For complete details on what is needed and where you can send your request, please visit our Donations page.
Please understand that every request will be considered, but due to the volume of requests, not every one can be filled. For more information call (817) 273-5206.
Children 13 years of age or younger are eligible for reduced-price tickets in Upper Reserved and Grandstand Reserved seating areas, and children under 36 inches tall may be admitted free of charge but must occupy a ticket holder's lap. Call 972-RANGERS to purchase children's tickets.
The Coca-Cola Pavilion, located just south of Rangers Ballpark, is available for groups of 50 to 5,000+ on game days. The facility is perfect for company picnics and special pre-game events, and catering is provided by Sportservice. Visit texasrangers.com or call 972-RANGERS x3 for more information.
The Coca-Cola Pavilion is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com.
There are over 100 fixed and portable concession stands on three concourses operated by Sportservice, one of the largest concessionaires in baseball. A wide variety of food is offered including hot dogs, peanuts, popcorn, soft drinks, pizza, nachos, burgers, smoked sausage, barbecue, ice cream, and desserts. Major credit cards are accepted at all concession stands and a majority of portables.
CONTAINER POLICY/ALCOHOLIC BEVERAGES
No metal cans, glass containers or alcoholic beverages may be carried into the ballpark. In addition, no hard coolers, backpacks, or oversized bags will be admitted. Only soft-sided, collapsible coolers without plastic inserts are allowed (liners must be removable). All bags and purses must be 16x16x8 or smaller and are subject to search by ballpark staff.
THE CORNER CLUBS
Indoor, air-conditioned grills located on the Lexus Club Level provide a terrific ballpark view and may be utilized for private group hospitality along with seating in the Lexus Club Terrace. For package pricing, visit texasrangers.com/groups or call 972-RANGERS x3.
Get your company's name in Rangers Ballpark in Arlington when you partner with the Rangers. Gain access to stationary and virtual signage, distribution opportunities like promotions and booths on the concourse, and branding for various Rangers events and locations.
Capture the attention of Rangers fans when they hear your promotion announced during a game and they see it on the video board. Your company may even be mentioned online and in an Inside Pitch e-newsletter sent to over 415,000 fans.
If you are scouting a location to get your company's name seen and heard, look no further than Rangers Ballpark in Arlington. For more information, call 817-273-5222.
Fans 21 years or older, with a valid driver's license, may sign a pledge card agreeing not to drink alcoholic beverages during the game and accepting responsibility for driving the other members of their groups home safely. Pledge cards are available at Guest Relations. Guests completing these cards are entered into a drawing for free Texas Rangers merchandise.
THE DIAMOND CLUB
New for 2013, The Diamond Club will be converted into an exclusive Season Ticket Holder Club. Full and Half Season ticket holders will have access to this area from the time gates open through the end of the game. The Season Ticket Holder Club will feature excellent access to multiple bar areas, opportunities to purchase a la carte food, and a great view of the field from The Diamond Club balcony.
The Diamond Club also offers private events year round. To schedule an appointment to view the space and for information on booking an event, please call 817-273-5224 or email specialevents@texasrangers.com.
DR PEPPER JR. RANGERS CLUB
Rangers Captain invites all fans 13 and under to join the Jr. Rangers - the official kids fan club of the Texas Rangers. Members receive a package full of cool members-only items, ticket vouchers to select home games, invitations to Jr. Rangers events, and VIP "Front of the Line" access to every Sunday afternoon Run the Bases. Sign up at the Promotions Kiosk at Section 30, at any Jr. Rangers Kiosk on the main concourse or online at texasrangers.com/jrrangers.
Prior to games, fans may be dropped off in the protected lane on the north side of the ballpark between Home Plate and Third Base Gates on Road to Six Flags. Following the game, all vehicles picking up at this location must be attended while they are waiting for their guest(s) to arrive. Fans may not be dropped off on any other road or intersection around Rangers Ballpark.
For the convenience of suite patrons and guests with special needs, Rangers Ballpark has several elevators. The elevator for suite patrons is located at Section 25 along the Main Concourse. Guests with special needs may utilize one of the following elevators:
Upper Level Access - First Base Gate Elevator or Third Base Gate Elevator
Access to Sections 112-125 - Suite Elevator at Section 25
Access to Sections 127-139 or 201-245 - Media Elevator at Section 27
Access to Sections 246-252 - Right Field Elevator at Section 44
EMERGENCY PHONE CALLS
As a special service, guests expecting emergency phone calls may leave their seat locations at the Guest Relations office behind home plate. If a call is received, a representative will be dispatched to the guest's seat with the message. Public address or scoreboard paging is not permitted.
EMPLOYMENT OPPORTUNITIES
If you are interested in joining the Rangers Ballpark seasonal staff, visit texasrangers.com/jobs. For employment or fundraising opportunities with Sportservice, call the job line at 817-795-8838 x2060 or visit txbaseball.com. The Texas Rangers and Sportservice are equal opportunity employers.
Escalators are located behind home plate and along the first and third base sides of each concourse. One home plate escalator always runs down. The other home plate escalator runs up until the last out when it begins traveling downward. First and third base escalators run upward until traffic begins to exit Rangers Ballpark, but no earlier than the eighth inning, at which time they both turn to the downward position. Upper Level guests are instructed to use the home plate escalators to exit, and Lexus Club Level guests use first and third base escalators.
EXITING AFTER THE GAME
Following the game, guests are asked to exit Rangers Ballpark through designated entrances and exits. During the game, guests are permitted to leave Rangers Ballpark and return provided they present their ticket stub. Guests need to have their tickets scanned by a customer service representative to be allowed re-entry.
We encourage everyone to cheer for his or her favorite team and players but do so in a manner as to not detract from another fan's enjoyment of the game.
Consume alcohol responsibly: any intoxicated person or person under the age of 21 years old in possession of alcoholic beverages regardless of how they obtained the beverages are subject to ejection without refund and arrest by the Arlington Police Department.
Any person entering onto the playing field may be immediately ejected from the stadium without refund and arrested by the Arlington Police Department.
Any person throwing any item or attempting to distract a player with a laser pointer, light, or any other item may be immediately ejected from the stadium without refund and subject to arrest by the Arlington Police Department.
Any guest encountering difficulties with any other guest is encouraged to notify any representative of Rangers Ballpark in Arlington. Guest Assist allows text message communication between fans and facility operations. If a ballpark guest is in need of assistance, they may use their mobile phone to text REPORT to 78247. The request is received by the Command Center, and Rangers personnel are able to respond immediately to diagnose the problem and dispatch security or medical staff to the guest's location, as needed. The system is NOT for ordering food and beverages.
No weapons including, but not limited to, firearms and knives with blades over 5 ½ inches, laser pointers, metal cans, glass containers, or alcoholic beverages may be carried into the ballpark. In addition, no hard coolers, backpacks, or oversized bags will be admitted. Fans may only bring in soft-sided, collapsible coolers without plastic inserts (liners must be removable). All bags and purses must be 16x16x8 or smaller and are subject to search by ballpark staff.
Banners may be hung in the stadium as long as they do not interfere with the game in progress or obstruct the view of others. Banners may not contain political or commercial messages and may not be offensive to any other guest. Management reserves the right to remove any banners at its sole discretion.
Smoking is not permitted in the seating bowl, the Lexus Club Level, the suite level, or on the Main Concourse including behind the outfield from Section 44 in right field past the Visitors Bullpen in left field. Guests may smoke at designated areas near the outer perimeter of the main concourse and on the upper concourse. Additional smoking areas are located on the first and third base ramps below the Lexus Club Level concourse.
Any person using obscene, profane, or offensive language may be ejected without refund.
Fans will refrain from displays of affection not appropriate in a family setting.
Any person wearing clothing with language, graphics, or revealing parts of their body that may be offensive to another guest may be denied entry into the stadium or ejected from the stadium without refund.
Persons entering the stadium without a ticket or occupying a seat for which they do not hold a ticket may be ejected without refund.
FAN MAIL
The Rangers do not provide autographed pictures, postcards, baseballs, cards or other items, but you are welcome to write each player individually to request an autograph. Enclose a self-addressed, stamped envelope along with the item that you would like autographed. Address your request directly to the player at: Texas Rangers, P.O. Box 90111, Arlington, Texas, 76004-3111. The Rangers are not responsible for any items sent directly to players.
FIRST AID
First aid rooms are located on the third base side of the Main Concourse near Section 5 and on the third base side of the Lexus Club Level near Section 208. Emergency medical personnel, nurses and medics are on duty at each event.
FOUL BALLS
Guests may keep any baseball hit into the stands. Please be courteous to other guests when attempting to catch a foul ball. Major League Baseball rules prohibit guests from interfering with a ball hit into the field of play. Guests who fail to comply with these rules could face immediate ejection from Rangers Ballpark. Texas Rangers management cannot assist with the autographing of foul balls.
FUNDRAISING WITH THE TEXAS RANGERS
The Rangers Fundraising Program allows your school, club, or youth/civic organization to sell tickets to generate funds for your special program. For more information, contact the Rangers Group Sales department at 972-RANGERS x3.
First and Third Base Gates open two hours prior to game time for night games and one and one-half hours prior to game time for afternoon games. Home Plate and Center Field Gates at Rangers Ballpark in Arlington open one and one-half hours prior to game time for all games. Guests are encouraged to arrive early to watch batting practice, infield workouts, and pre-game ceremonies. Gate openings are subject to change.
GIVEAWAYS/PROMOTIONS
The Texas Rangers offer a variety of cool giveaways for fans attending designated home games. Please note that age and quantity limitations are applicable on some promotions. Promotional giveaways are distributed one per person attending with a valid game ticket. The Promotions Schedule is subject to change. Visit the Promotions Kiosk located at Section 30 with promotion questions. View the 2013 Texas Rangers Promotional Schedule online.
GO GREEN RANGES RECYCLING PROGRAM SPONSORED BY COCA-COLA AND OZARKA
Look for designated recycling receptacles scattered throughout the concourse to recycle your plastic and aluminum bottles. Recycling containers are also available in each suite. The Texas Rangers fully recycle aluminum, plastic, cardboard, grass clippings, and many other products.
GROUP TICKETS
Groups of 20 or more can be accommodated with fantastic savings, seat locations, and hospitality venues. Group tickets provide great entertainment for youth groups, corporate picnics, employee recognition and more. For more information, visit texasrangers.com/groups or call 972-RANGERS x3.
Guest Assist allows text message communication between fans and facility operations. If a ballpark guest is in need of assistance, they may use their mobile phone to text REPORT to 78247. The request is received by the Command Center, and Rangers personnel are able to respond immediately to diagnose the problem and dispatch security or medical staff to the guest's location, as needed. The system is NOT for ordering food and beverages.
GUEST RELATIONS OFFICE
Guest Relations is located along the Main Concourse behind home plate. This personal service center operates from the time Rangers Ballpark in Arlington opens until one hour after the end of the game. Guests may obtain information and assistance, offer suggestions, and receive help with any problems during their visit. For information, call 817-273-5009. When Rangers Ballpark isn't open, Guest Relations feedback can be provided by calling 817-273-5131 or by emailing fanrelations@texasrangers.com.
GUEST RELATIONS KIOSK
There are four Guest Relations Kiosks located inside Rangers Ballpark:
On the main concourse in Center Field located next to the Tom Vandergriff statue
On the main concourse directly behind home plate
On the Lexus Club Level near the Home Plate Escalator landing
On the upper concourse directly behind Section 325
Special opportunities for a unique ballpark experience while at the Rangers game include:
Dr Pepper Steal a Base (1 per game, 7-12 years of age with parental permission)
Rangers Captain In-Game Seat Visit (maximum of 4 per game)
Ozarka Race Finish Line Holder (1 per game)
Rangers Captain Ride Around Warning Track (1 per game)
For more details about in-game experiences, please visit the Promotions Kiosk located near Section 30 or call 817-436-5934. Fees and restrictions apply. Advance purchase required.
Rangers Captain invites all fans 13 and under to join the Jr. Rangers - the official kids fan club of the Texas Rangers. Members receive a package full of cool members-only items, ticket vouchers to select home games, invitations to Jr. Rangers events, and VIP "Front of the Line" access to every Sunday afternoon Run the Bases. Sign up at the Promotions Kiosk at Section 30, at any Jr. Rangers Kiosk on the main concourse or online at texasrangers.com/jrrangers.
Children 13 years of age or younger are eligible for reduced-price tickets in Upper Reserved and Grandstand Reserved seating areas, and children under 36 inches tall may be admitted free of charge but must occupy a ticket holder's lap. Call 972-RANGERS to purchase children's tickets.
Housed on the first floor of the office building in left-center field behind Vandergriff Plaza, the Kids Zone features interactive areas for both big and small kids, video games, kids concessions and kid-size Rangers merchandise. Big kids will have fun climbing, sliding, and jumping, and little kids will enjoy stacking boxes, turning the windmill, and appearances from Rangers Captain. Both will enjoy the air-conditioned comfort, and the whole family will appreciate restrooms located within the Kids Zone, including a family restroom. The Kids Zone is open during all Rangers home games. The area is also available for special event rental on non-game days.
This premium seating area has wider seats (22"), more leg room, as well as individual wait service for Sections 217-235. The Lexus Club Level, with its white paneling and black and white tiled floors, stretches around the entire length of the seating bowl with access to both the Lower and Upper Suite Levels. Smoking in not permitted on the Lexus Club Level.
Rangers Ballpark in Arlington offers in-seat service to guests sitting on the Lexus Club Level in sections 217 through 235. Guests are provided a limited menu to order from which includes ballpark favorites like hot dogs, hamburgers, ice cream, soft drinks, beer, mixed drinks, and wine along with specialty items that are not offered anywhere else in the ballpark like chicken quesadillas and beef soft tacos. There are also items on the menu specific for kids. Also, there are monthly specials which feature a limited time entree. Cash and credit cards are processed at the convenience of the guest not having to ever leave their seat to missing any action. Menus are subject to change.
Lexus Valet Parking is available for every game on the north, east, west, and south sides of Rangers Ballpark at a cost of $40 and may be purchased in advance by calling 972-RANGERS x1. Lexus Valet Parking on the north, east, and west sides of the ballpark begin operation three hours prior to the start of each game, and the south location begins operating an hour and a half prior to the start of each game. Lexus Valet locations may reach capacity prior to game time. Real-time updates on the availability of valet service at each location are available at texasrangers.com/valet or by following @RangersInfo on Twitter (twitter.com/RangersInfo). Lexus Valet service is complimentary for drivers of Lexus vehicles, space permitting.
During all Rangers Ballpark events, found items will be immediately taken to the Guest Relations office. After each game, all items are stored for safe keeping by Rangers Ballpark Security; found items are disposed of or donated to an appropriate charity after being held for 30 days. To claim a lost article, visit the Guest Relations office or call 817-273-5068.
LOST CHILDREN
The Rangers suggest that a parent/guardian place a ticket stub inside a child's pocket or sock to assist Rangers Ballpark staff in locating a child's group in the event of separation. Separated children and parents should contact the nearest Rangers Ballpark employee or go to the Guest Relations office, located behind home plate on the Main Concourse.
TEXAS RANGERS BASEBALL HALL OF FAME AREA, formerly Legends of the Game Museum
The Texas Rangers Baseball Hall of Fame offers a unique setting for group entertainment on both game days (100 guest minimum) and non-game days. Located on the lower level of Rangers Ballpark behind Home Run Porch, the Texas Rangers Baseball Hall of Fame can accommodate up to 800 guests on three levels. Your unforgettable event may utilize the private 235 stadium-style theatre or simply the spacious event areas, including the lower level housing Texas Rangers Baseball Hall of Fame plaques and memorabilia. Visit texasrangers.com or call 972-RANGERS x3 for more information.
The Texas Rangers Baseball Hall of Fame is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com.
The Majestic Grand Slam Shop, located in center field, carries the largest selection of Rangers merchandise. During games, the Majestic Grand Slam Shop is accessible from Vandergriff Plaza. The following gift shops are also open: New Home Plate Store, Kids Zone Store, The Bullpen behind Lower Home Run Porch, New Era Cap Corner behind Section 40, and the upper concourse gift shop on the 300 level behind home plate. Merchandise stands throughout Rangers Ballpark also offer t-shirts, caps, novelties, and more. During non-game days, the Majestic Grand Slam is accessible from the sidewalk along Randol Mill Road. Call 817-273-5001 for merchandise information.
Additional retail shops are located in uptown Dallas and downtown Fort Worth.
Texas Rangers Team Shop - Dallas
2222 McKinney Ave. Ste. 140
Dallas, Texas 75201
214-261-5200
Texas Rangers Team Shop - Fort Worth
316 Main St.
Fort Worth, Texas 76102
817-273-5128
TEXAS RANGERS BASEBALL HALL OF FAME AREA, formerly Legends of the Game Museum
The Texas Rangers Baseball Hall of Fame offers a unique setting for group entertainment on both game days (100 guest minimum) and non-game days. Located on the lower level of Rangers Ballpark behind Home Run Porch, the Texas Rangers Baseball Hall of Fame can accommodate up to 800 guests on three levels. Your unforgettable event may utilize the private 235 stadium-style theatre or simply the spacious event areas, including the lower level housing Texas Rangers Baseball Hall of Fame plaques and memorabilia. Visit texasrangers.com or call 972-RANGERS x3 for more information.
The Texas Rangers Baseball Hall of Fame is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com.
A statue of Nolan Ryan, Hall of Famer and current President and CEO of the Texas Rangers, was erected in 1997. The statue, located in The Budweiser Bowtie at Vandergriff Plaza, sits atop an Oklahoma Flagstone pitching mound and is encircled by a marble ring detailing many of his Major League achievements.
NOISE MAKERS
For the comfort and enjoyment of all guests, noisemakers of any type (drums, horns, plastic vuvuzela horns, etc.) are prohibited at Rangers Ballpark.
NON-ALCOHOL SECTION AND BEER SALES
Section 335 has been designated as a non-alcohol section at Rangers Ballpark. Sales and consumption of beer are strictly prohibited in this section. Beer sales will be discontinued in all seating areas after the 7th inning and at concession stands after the 8th inning or two and one-half hours subsequent to the start of a single game, whichever occurs first. Sales may also be discontinued earlier, and in specific areas if necessary, at the discretion of Texas Rangers management. Texas Alcohol and Beverage Commission (TABC) prohibits alcohol being brought into or out of Rangers Ballpark in Arlington. The Texas Rangers remind guests to drink responsibly.
One of the signature features of Rangers Ballpark in Arlington is the four-story office building that encloses the structure from left center to right center fields. The office building has approximately 34,000 square feet on each level. The first floor includes retail shops, Kids Zone, Captain Morgan Club, the second and third floors are leased for commercial office space, and the Rangers' executive offices occupy the fourth floor. The side of the building facing the playing field consists of floor to ceiling glass on each floor with balconies stretching the entire length of the structure on the top three levels. Steel trusses also adorn the building. The roof of the office building contains a total of eight ad panels around the center field scoreboard.
For more information and questions about leasing office space at Rangers Ballpark, please call Matt Schendle at (972) 432-3600.
ON-FIELD ACCESS
Per Major League Baseball rules, only authorized personnel will be permitted on the field before, during or after the game. Any unauthorized person on the field will be removed from Rangers Ballpark and prosecuted.
The day after the Rangers score seven (7) or more runs, fans can use the promotion code Rangers7 for half-price pizza when they order through papajohns.com.
PARKING
Multiple parking lots surround Rangers Ballpark in Arlington providing convenient access from major highways. General Parking is available for $15 and primarily located on the north and east sides of the ballpark. General parking passes are available for advance purchase online.
Lexus Valet Parking is available for every game on the north, east, west, and south sides of Rangers Ballpark at a cost of $40 and may be purchased in advance by calling 972-RANGERS x1. Lexus Valet Parking on the north, east, and west sides of the ballpark begin operation three hours prior to the start of each game, and the south location begins operating an hour and a half prior to the start of each game. Lexus Valet locations may reach capacity prior to game time. Real-time updates on the availability of valet service at each location are available at texasrangers.com/valet or by following @RangersInfo on Twitter (twitter.com/RangersInfo). Lexus Valet service is complimentary for drivers of Lexus vehicles, space permitting.
RV Parking ($80) and Bus Parking ($40) is designated on the east side of the ballpark, and handicapped parking is available in select lots.
Reserved season parking areas and regular season parking areas serve suite holders and season ticket holders.
For special parking packages or needs, call 817-273-5002. To view a current parking map and directions, please visit texasrangers.com/parking or call 972-RANGERS.
At Rangers Ballpark, a number of options are available for entertaining groups up to 1,200+ people. A variety of facilities exist allowing you to choose the best location to accommodate your group with a pre-game meal and outdoor seating, or a private gathering in one of our air-conditioned party suites. Call 972-RANGERS, ext. 3 for more information.
Choose from any of the five great venues located inside Rangers Ballpark for company picnics and special events. Lower level picnic areas are private, shaded areas on the Mezzanine level, which provide a view into lower level seating of Rangers Ballpark. These areas can accommodate 50-350 people. Upper level picnic areas are private, shaded areas located on upper deck concourse - one on the First Base side, two on the Third Base side. These areas can accommodate 50-150 people, or Third Base areas can both be used to create a super-sized group venue. For complete details, visit texasrangers.com/groups or call 972-RANGERS x3.
Rangers Ballpark is available for small and large events, such as celebrations with family/friends, company parties, banquets or dinners, conferences, fundraisers, trade shows, barbeques, picnics, concerts, and weddings. The home of the Texas Rangers may be customized to create the perfect setting year-round for your group of ten to ten thousand. Our expert event-planning specialists will ensure that your event runs smoothly and efficiently by handling all logistics - scheduling, catering, audience flow, entertainment, security, etc.
The entire facility can be rented or one or more interior or exterior spaces turned into the perfect setting for your corporate or social occasion. Examples of venues available include The Diamond Club, Capital One Club, Texas Rangers Baseball Hall of Fame, Batter's Eye Club, Captain Morgan Club, Kids Zone, clubhouses, dugouts, field, party suites, and concourses.
Your special event can be enhanced with appearances by current or former Rangers players and/or Rangers Captain, ballpark tours, promotional items, on-field batting practice, a ballpark scavenger hunt, and more. For complete details, please call 817-273-5224, email specialevents@texasrangers.com, or visit texasrangers.com/specialevents.
The Texas Rangers offer a variety of cool giveaways for fans attending designated home games. Please note that age and quantity limitations are applicable on some promotions. Promotional giveaways are distributed one per person attending with a valid game ticket. The Promotions Schedule is subject to change. Visit the Promotions Kiosk located at Section 30 with promotion questions. View the 2013 Texas Rangers Promotional Schedule online
Retain possession of the ticket until the full game has been played. If the teams play less than 5 innings (4 ½ innings if Rangers are leading) and the game is postponed, the ticket may be exchanged during the current regular season at the box office for a ticket of the same price or less, subject to availability and restrictions. Complimentary tickets cannot be exchanged for premier dates. Tickets received from a player or umpire cannot be exchanged.
If you have questions on rain check redemption, please call 817-273-5100 ext. 1, mail Texas Rangers Baseball Rain Out, P.O. Box 90111, Arlington, TX 76004, or check texasrangers.com/rainout. THE TICKET CANNOT BE REPLACED IF LOST OR DESTROYED. NO EXCHANGES OR CASH REFUNDS. Rain check policy subject to change at the discretion of the Texas Rangers. Please refer to texasrangers.com/rainout for current policies.
Exciting, behind-the-scenes tours of Rangers Ballpark in Arlington include a stop in the Press Box for one of the most breathtaking views of the ballpark, a visit to the City of Arlington suite, travel into the tunnel to the Rangers indoor batting cages and media room, Rangers dugout, and Nolan Ryan room. Experience Rangers Ballpark as if you were on the team! Book your tour online today at texasrangers.com/tours or call 817-273-5099. Call to inquire about special group rates and children's birthday parties.
Rangers Captain is the official team mascot of the Texas Rangers. It is always a surprise where the team's fun and furry horse will appear, but fans can catch him for a picture or an autograph at each home game. Rangers Captain is also available for community appearances ranging from school events to private birthdays. For information, visit texasrangers.com, email mascot@texasrangers.com, or call 817-436-5947.
Book Rangers Captain at your next event by completing the online request form.
A full-size bronze statue honoring the memory of Shannon Stone was dedicated in April 2012. The statue, which is entitled Rangers Fans, depicts Mr. Stone and his six-year-old son Cooper attending a Rangers game. Created by renowned Western artist Bruce Greene, the statue is located outside the Home Plate Gate. Shannon Stone is the Brownwood, Texas firefighter who passed away from injuries suffered in a tragic accident on July 7, 2011, at Rangers Ballpark in Arlington.
RADIO BROADCASTS
Most Texas Rangers games are broadcast in English on ESPN Radio 103.3 FM. Due to contractual conflicts, a few games will be carried on KSKY 660 AM. Regular season games will be carried in Spanish primarily on ESPN Deportes 1540 AM.
By City of Arlington ordinance, the resale of tickets is not permitted within the Arlington Entertainment District. This includes Rangers Ballpark in Arlington, as well as all surrounding grounds and parking areas.
Restrooms, water fountains, and courtesy phones are located on all levels of Rangers Ballpark. Diaper-changing areas are available in both women's and men's restrooms. A family restroom is located in the Kids Zone behind Vandergriff Plaza in center field.
Two shuttle routes serve patrons parking in lots north of Rangers Ballpark. The red shuttle route stops at the corner of Nolan Ryan Expressway and Road to Six Flags and serves Lots G and N on Legends Way. The blue shuttle route serves fans parking in Lot F with pickups from the west on Legends Way and east on Convention Center Drive. All shuttles stop at Home Plate Gate. Shuttles run three hours pre-game and two hours post-game. Please see the parking map for exact locations.
Smoking is not permitted in the seating bowl, the Lexus Club Level, the suite level, or on the Main Concourse including behind the outfield from Section 44 in right field past the Visitors Bullpen in left field. Guests may smoke at designated areas near the outer perimeter of the main concourse and on the upper concourse. Additional smoking areas are located on the first and third base ramps below the Lexus Club Level concourse.
SMOKING SECTIONS
There are ten designated smoking areas inside Rangers Ballpark.
Main Concourse, along the outer wall behind the striping:
Behind Sections 11-12
Behind Section 39
Lexus Club Level, along the ramps behind the striping:
Behind Section 208
Behind Section 243
Upper Concourse, along the outer wall behind the striping:
Behind Sections 304-306
Behind Section 310
Behind Sections 314-318
Behind Sections 330-334
Behind Sections 341-342
Behind Sections 343-345
SOCIAL MEDIA ACCOUNTS
The official Facebook page of the Texas Rangers can be found at Facebook.com/Rangers. The official Texas Rangers twitter account is @Rangers, and gameday information including gate openings and parking availability can be found following @RangersInfo. The Rangers are also on Instagram, Pinterest, tumblr, and Google+. For complete details including a roster of Rangers player and executive Twitter accounts, visit texasrangers.com/connect.
Rangers Ballpark in Arlington is designed to provide easy access for everyone, including guests with special needs. Wheelchair assistance is available by contacting Guest Relations, asking any staff members to contact Guest Relations or by calling (817) 273-5009. This service will transport guests from any corner of Rangers Ballpark to any seating location. Post-game assistance is also available. Guests requiring further assistance to the parking areas of Rangers Ballpark may be aided by the Rangers courtesy cart. This service may also be obtained by notifying any staff member. More information on equal access seating, elevators, accessible parking, and wheelchair availability may be obtained at Guest Relations or by calling (817) 273-5131 during normal business hours.
SUITES
On game days and dates of public events, suite holders will have access to their suites as soon as Rangers Ballpark gates open to the public. Suite holders may remain in their suites for a maximum of 30 minutes after the conclusion of the game or other event. The suites are locked when not in use and following all events. Access to the suite level on event days is restricted to suite holders and their ticketed guests only. Full and half season suite holders can bring in grocery store purchased items such as snacks, homemade foods, and sodas, water, and/or juices, but these items must be in the suite prior to public gates opening. This policy is strictly enforced. To schedule a time to bring in permitted items, please call a suite coordinator at 817-273-5279. Texas Alcoholic Beverage Commission (TABC) prohibits alcohol being brought into or out of Rangers Ballpark in Arlington. Bringing alcoholic beverages into any entrance of Rangers Ballpark is strictly prohibited. Suite guests may not leave the suite level with alcoholic beverages, opened or un-opened, under any circumstances.
Tailgate parties are permitted in the parking lots of Rangers Ballpark as long as festivities do not interfere with normal parking procedures or extend into additional spaces. Use of an open flame for cooking or other purposes is prohibited. Outside food companies (other than Sportservice) are not permitted to cater tailgate parties. Please call 817-273-5007 for more information. Parking lots open three hours prior to game time during the regular season (parking lot opening times are subject to change).
Guests in need of transportation may find taxis located outside the Third Base Entrance and inside Lot K after each home game. The Third Base Entrance is located at the northeast corner of Rangers Ballpark in Arlington and faces the intersection of Ballpark Way and Road to Six Flags.
TEXASRANGERS.COM
Make texasrangers.com your first choice for up-to-the-minute news on the Texas Rangers. It's the best place to keep up with your favorite team. Find in-depth editorial that covers every Rangers game from Spring Training to the Postseason, including features on players and coaches. Experience the game again when you watch on-the-edge-of-your-seat replays and on-demand videos or listen to MLB.com At Bat™ with Gameday Audio while you work at your desk. It's fast and easy to get tickets to a game when you visit texasrangers.com. Come to the game in style when you visit the online shop, open 24 hours a day, 7 days a week. Baseball everywhere at texasrangers.com.
The Texas Rangers Baseball Foundation was established in 1991 as a non-profit organization that supports community endeavors in the Dallas-Fort Worth Metroplex. The Foundation is dedicated to improving the lives of children in need within our community, and provides funding for youth in crisis, youth health initiatives, youth baseball programs, and youth education. Since 1991, we have given back more than $11 million to help those in need in our community. The Foundation is supported by Rangers players, corporate partners, and Rangers fans through a membership program. To support the Texas Rangers Baseball Foundation or to learn more about the Foundation's impact in the community, visit texasrangers.com/membership or call (817) 436-5933.
The Texas Rangers Baseball Foundation hosts a kiosk located near section 13-15 on the main concourse near the third base escalator. This kiosk features a prize wheel and periodically other sale items. All proceeds benefit the Texas Rangers Baseball Foundation. Fans may also make donations online at texasrangers.com/foundation.
TEXAS RANGERS BASEBALL HALL OF FAME, formerly Legends of the Game Museum
The Texas Rangers Baseball Hall of Fame offers a unique setting for group entertainment on both game days (100 guest minimum) and non-game days. Located on the lower level of Rangers Ballpark behind Home Run Porch, the Texas Rangers Baseball Hall of Fame can accommodate up to 800 guests on three levels. Your unforgettable event may utilize the private 235 stadium-style theatre or simply the spacious event areas, including the lower level housing Texas Rangers Baseball Hall of Fame plaques and memorabilia. Visit texasrangers.com or call 972-RANGERS x3 for more information.
The Texas Rangers Baseball Hall of Fame is also available on non-game days for private events. Please call 817-273-5224 or email specialevents@texasrangers.com.
The Texas Rangers Youth Ballpark is a state-of -the-art baseball facility located directly north of Rangers Ballpark. This replica of Rangers Ballpark in Arlington is perfect for youth baseball games, birthday parties, corporate group outings, and day camp trips. It is equipped with a concession stand, clubhouse, electronic scoreboard, public address system, and field lights. The Texas Rangers Youth Ballpark can be rented any time of the week and is also the site of Spring/Fall baseball tournaments and summer baseball camps. For additional information, please visit texasrangers.com/youthballpark or call 817-273-5255.
FOX Sports Southwest will carry most Rangers telecasts. TXA 21 will air all Friday night games in DFW. As part of national broadcast agreements, FOX Network will carry some Saturday games, and ESPN will carry some Sunday night games. Check local listings or texasrangers.com for the carrier on a particular day and outer market affiliate information.
During the regular season, tickets for all Texas Rangers home games may be purchased by calling 972-RANGERS, online at texasrangers.com, or at the First Base Box Office, located on the south side of Rangers Ballpark near the First Base entrance. All phone and internet orders are subject to per-ticket service charges. Individual ticket mail order forms may be obtained by calling 972-RANGERS or by writing: Texas Rangers Ticket Office, P.O. Box 90111, Arlington, TX 76004-3111.
Game Days:
The First Base Box Office opens at 9 am (except on Sundays with evening games when it opens at noon) and closes 30 minutes after the game. All other box offices open 1.5 hours before the start of the game and close 45 minutes after the start of the game.
Exciting, behind-the-scenes tours of Rangers Ballpark in Arlington include a stop in the Press Box for one of the most breathtaking views of the ballpark, a visit to the City of Arlington suite, travel into the tunnel to the Rangers indoor batting cages and media room, Rangers dugout, and Nolan Ryan room. Experience Rangers Ballpark as if you were on the team! Book your tour online today at texasrangers.com/tours or call 817-273-5099. Call to inquire about special group rates and children's birthday parties.
Trolley service is provided to select hotel guests within the Arlington Entertainment District and serves the following attractions: Rangers Ballpark in Arlington, Six Flags Over Texas, Hurricane Harbor, Arlington Visitors Center, and the Arlington Convention Center. Trolley service for Rangers Ballpark begins 1-1/2 hours pre-game and ends 20 minutes post-game. For more information, including a list of participating hotels, please visit arlingtontrolley.com or call 817-461-8600. Drop off is by the Arlington Visitors Center, east of the East Center Field gate. Pick up is along Ballpark Way across from The Diamond Club.
UPPER HOME RUN PORCH GRILL - ALL YOU CAN EAT SEATS
The Texas Rangers offer All You Can Eat Seats in the Upper Home Run Porch for every regular season game. Each ticket includes unlimited grilled chicken sandwiches, hot dogs, nachos, peanuts, popcorn, and soft drinks, served in the air-conditioned grill behind the Upper Home Run Porch. Food service begins when the ballpark gates open and ends two hours after the scheduled game time. Individual game tickets are $51 ($58 for Premier Games), and discounts are available for groups of 20 or more. Get tickets online at texasrangers.com, by calling 972-RANGERS, or at Rangers Ballpark.
The All You Can Eat area in the grill and bar behind the Upper Home Run Porch has multiple seating areas, including tables and seats on the glass overlooking the playing field, three bar areas, and sports programming on over 100 televisions including several big screens.
This plaza is named after former Arlington Mayor Tom Vandergriff who was instrumental in bringing the Rangers franchise to Texas. A statue honoring his work in bringing the Rangers to the Metroplex was erected in 1997 and greets fans as they enter this area.
VANDERGRIFF PLAZA - BUDWEISER BOWTIE CONCESSIONS
The Budweiser Bowtie in Vandergriff Plaza features four full-service concession stands (American Dog, Ryan Express, Smokehouse 557, and Taqueria), seating clusters, and a large video board mounted on the back of the Batter's Eye Club. Near Vandergriff Plaza and adjacent to the Majestic Grand Slam Gift Shop, a new Centerfield Market concession area features hand-dipped Blue Bell Ice Cream, Icee Mix it Up, fruit, and healthy choice menu items.
VIDEO & MESSAGE BOARDS
The video board, located above the upper deck of Home Run Porch at Rangers Ballpark in Arlington, is used to show replays and highlights of game action and specially-produced entertainment segments. Statistical information and news about the Texas Rangers and other Major League teams will appear on the Coca-Cola message board in center field. The video board that forms part of the left field wall shows replays and highlights of game action and information on other Major League games. Full color LED linear panels stretch from foul pole to foul pole on the Lower Suite Level fascia, across Upper Home Run Porch fascia, and just below The Diamond Club in left field. These panels display key game information, out of town scores, and serve as advertising space.
Make texasrangers.com your first choice for up-to-the-minute news on the Texas Rangers. It's the best place to keep up with your favorite team. Find in-depth editorial that covers every Rangers game from Spring Training to the Postseason, including features on players and coaches. Experience the game again when you watch on-the-edge-of-your-seat replays and on-demand videos or listen to MLB.com At Bat™ with Gameday Audio while you work at your desk. It's fast and easy to get tickets to a game when you visit texasrangers.com. Come to the game in style when you visit the online shop, open 24 hours a day, 7 days a week. Baseball everywhere at texasrangers.com.
Rangers Ballpark contains more than 475 spaces for wheelchairs. These spaces are located within each price level. In addition, Companion Seat spaces have been included to allow guests in wheelchairs to sit with friends or family members. (In certain locations, this seating may be on folding chairs obtained from a Customer Service Representative or the Guest Relations office.) Rangers Ballpark in Arlington also features access to specially-designed restrooms, ticket windows, and concession stands. Call 972-RANGERS x1 for ticket availability.
The designated Will Call Only windows at the First Base Box Office are reserved for customers who would like to drop off tickets for someone in their party during the regular season. Fans picking up tickets left for them at Will Call may utilize the Will Call Only windows at the First Base Box Office. Fans who purchased tickets on texasrangers.com or on the phone with a Rangers representative will utilize Will Call On Demand (see below). No tickets will be accepted for drop off at will call during the postseason.
WILL CALL ON DEMAND
Fans who received a confirmation number when purchasing their tickets online at texasrangers.com or by speaking with a Rangers representative at 972-RANGERS may pick up their will call tickets at any open ticket window. To pick up tickets at any box office, fans will need to bring the confirmation number or the credit card number used at the time of purchase and a valid photo ID.
The Texas Rangers Youth Ballpark is a state-of -the-art baseball facility located directly north of Rangers Ballpark. This replica of Rangers Ballpark in Arlington is perfect for youth baseball games, birthday parties, corporate group outings, and day camp trips. It is equipped with a concession stand, clubhouse, electronic scoreboard, public address system, and field lights. The Texas Rangers Youth Ballpark can be rented any time of the week and is also the site of Spring/Fall baseball tournaments and summer baseball camps. For additional information, please visit texasrangers.com/youthballpark or call 817-273-5255.
