Joe Totah, Director, Client Retention & Services
Margo Malone, Special Projects & Client Retention & Services Account Manager - Lower Box sections 101 through 121
Greg Marinec, Client Retention & Services & Spring Training Account Manager - Lower Box sections 122 through 135
Cindy Hernandez, , Client Retention & Services Account Manager - View Box & View Reserve Infield Areas
Kevin Mark, Client Retention & Services Account Manager - Bleacher, Arcade & View Reserve "Gamer" Areas
Amanda Nichols, Premium Seating Account Manager - Field Club & Club Level Areas
Greg Collier, Assistant Account Manager, Premium Seating Services
Hannah Shank, Premium Seating Assistant
Erick Reyes, Client Services Representative - Season Ticket Member Customer Support
Bill Dion, Bulk Ticket Account Manager - Large Volume Accounts
Rebecca Miles, Ticket Sales & Services Event Manager
Kathryn Luna, Client Retention & Services Intern
If you are not a Season Ticket Member but have a ticket-related question, please call 415-972-2000 and a Customer Service Specialist will assist you!
Phone:: 415-972-2262
Email: jtotah@sfgiants.com
Birthplace: San Francisco
Joined the Giants: 2001
Favorite all-time Giant: Will Clark
Best Place to hang out before a game: Red's Java House
Favorite Baseball Movie: Major League
Favorite moment at AT&T Park: Walking in the parade after the 2010 World Series
Manages: Lower Box sections 101 through 121 and Special Projects
Phone:: 415-972-2133
Email: mmalone@sfgiants.com
Birthplace: Oakland
Joined the Giants: 2000
M.L. Service: 20 years
Favorite Giants Broadcaster: Lon Simmons
Favorite moment at AT&T Park: Opening Day 2010, pregame was surreal & magical... players walking out from centerfield created a Field of Dreams tableau.
Favorite baseball movie: Field of Dreams & Sandlot...both classics that make me cry. There is crying in baseball!
Offseason Hobbies: Singing, Dancing & Acting
Manages: Lower Box sections 122 through 135 & all Spring Training accounts
Phone:: 415-972-2242
Email: gmarinec@sfgiants.com
Birthplace: Burlingame
Joined the Giants: 1997
If I were a Giant, I would play: Catcher
Favorite moment at AT&T Park: The raising of the World Championship Banner
Favorite restaurant in San Francisco: Tadich Grill. All about tradition.
Favorite Baseball Movie: Field of Dreams - 'Wanna have a catch?'
Manages: View Box & View Reserve Infield
Phone: 415-972-2147
Email: chernandez@sfgiants.com
Birthplace: Mountain View
Joined the Giants: 2000
If I were a Giant, I would play: Pitcher
Favorite moment at AT&T Park: Opening Day 2000 and 2010 ticker-tape parade! So many memories and changes each year.
Favorite meal at AT&T Park: Crazy Crab Sando Carvery, Garlic Fries - all of it and more!
Best Place to hang out before a game: Anywhere facing the field
Manages: Arcade, Bleacher, Centerfield Bleacher, View Reserved Outfield "Gamer" and View Reserved Right-Field Sections
Phone: 415-972-2135
Email: kmark@sfgiants.com
Birthplace: San Francisco
Joined the Giants: 1999
Favorite all-time Giant: Will Clark
Favorite meal at AT&T Park: Grilled Sheboygan Bratwurst
If I were a Giant, I would play: Second Base
Favorite moment at AT&T Park: Leaving the ballparkĀ
to get on the bus taking us to parade down Market Street.
Manages: All Field Club & Club Level areas
Phone: 415-972-2103
Email: anichols@sfgiants.com
Birthplace: Santa Clara
Joined the Giants: 2008
Favorite all-time Giant: Robby Thompson
Best Place to hang out before a game: Virgin America Flight Deck on the Club Level
Favorite Baseball Movie Legend: Benny "The Jet" Rodriguez
Favorite moment at AT&T Park: Walking out of the tunnel at my first game at AT&T Park. My dad & I sat in the View Reserve; I was in love with AT&T Park at that very moment.
Phone:: 415-972-2270
Email: gcollier@sfgiants.com
Birthplace: Syracuse, NY
Joined the Giants: 2010
If I were a Giant, I would play: Pitcher
Favorite moment at AT&T Park: Game 2 of 2010 World Series when "Lights" was played
Day or night game: Day/night doubleheader
Favorite Giants broadcaster: Mr. Kuiper
Phone: 415-972-2117
Email: rreyes@sfgiants.com
Birthplace: San Salvador, ES
Joined the Giants: 2007
If I were a Giant, I would play: Right Field
Favorite all-time Giant: Will "The Thrill" Clark
Favorite Giants broadcaster: Jon Miller
Favorite baseball movie: Bull Durham
Manages: Large Volume Accounts
Phone: 415-972-2121
Email: bdion@sfgiants.com
Birthplace: Vallejo
Joined the Giants: 2000
If I were a Giant, I would play: 3B
Favorite baseball movie: The Sandlot
Day or night game: Day Game
Favorite Giants broadcaster: Mr. Kuiper
Phone: 415-972-2137
Email: hshank@sfgiants.com
Birthplace: Toronto, Ontario
Joined the Giants: 2015
Favorite meal at AT&T Park: Turkey sandwich and Ghirardelli Sundae!
Favorite Baseball Movie: A League of Their Own
If I were a Giant, I would play: Shortstop
Phone: 415-972-2136
Email: kluna@sfgiants.com
Birthplace: Windsor, CA
Joined the Giants: 2015
My walk up song would be: Anything country or Journey
Favorite meal at AT&T Park: Garlic Fries
Favorite Giants Moments: Winning the 2010 World Series the year I graduated high school, and then winning the 2014 World Series the year I graduated college.
Phone: 415-972-2037
Email: rmiles@sfgiants.com
Birthplace: Holyoke, MA
Joined the Giants: 1999
Favorite all-time Giant: Gaylord Perry
Day or night game: Day Game
Favorite Giants broadcaster: Lon Simmons
Best Place to hang out before a game: The Flight Deck on the Club Level
