You may remember the Rangers fans who made a young fan cry during Wednesday's win over the Yankees. Yeah, the ones who grabbed a souvenir, then auditioned for the kiss cam while three-year-old Cameron Shores bawled his eyes out.

Well, they claim that they never saw the youngster and that all the criticism -- particularly from the YES Network's Michael Kay -- is unwarranted. And they want an apology.

The Rangers rewarded the kid with a new ball later in the evening, and Sean Leonard and Shannon Moore -- not this one, sorry -- probably won't hear any remorse from Kay on the air.

The Shores family appeared on Friday's Today Show and downplayed the entire incident.

"I didn't think they were being mean or doing it on purpose," said Cameron's mother, Crystal. "They were fans, and so they were just trying to enjoy the game, as well as we were."

She even saw her young son's frustration as a teaching moment:

"We're trying to teach him that sometimes you don't get what you want and you just move on and learn from it and keep going."

What do you think -- are you obligated to hand over a baseball to a young fan? Weigh in below.